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Sloane Toyota Malvern - Service Center

Malvern, PA

4.9
98 Reviews

98 Reviews of Sloane Toyota Malvern - Service Center

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February 21, 2024

This dealership with service advisor Bassam is excellent from start to finish. Expedient, informative, helpful and thorough. A great experience. More

by DebRav4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bassam
Feb 21, 2024 -

Sloane Toyota of Malvern responded

Deb, we're delighted to know that Bassam and our team at Sloane Toyota of Malvern provided you with such an excellent service experience. We thank you for sharing your feedback and hope to see you again in the future!

February 02, 2024

Professional and inviting environment. Always treated right. Waiting area is clean and comfortable. Staff are skilled and helpful. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
Feb 02, 2024 -

Sloane Toyota of Malvern responded

David, we're glad to know you had a great experience at Sloane Toyota of Malvern. Thanks for the positive feedback about our staff and facilities!

January 04, 2024

Bassam was great! He has a lot of knowledge and the service was awesome!! I will always come back!! More

by Bemeka17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bassam
Jan 04, 2024 -

Sloane Toyota of Malvern responded

Thank you for sharing this glowing praise for Bassam! We're grateful to have you as a Sloane Toyota of Malvern customer and look forward to your next visit!

January 02, 2024

Eric is EXCELLENT at his job! Highly recommend him to anyone. Won’t be disappointed More

by east2west957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Trembicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Sloane Toyota of Malvern responded

Thank you for recommending Eric at Sloane Toyota of Malvern! We're grateful for all your support!

December 09, 2023

Competent, friendly, helpful. Samantha was a good person for us to be in her hands. All the staff including the ladies to whom we paid our debt were human beings. More

by claud135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Seiler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Toto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Sloane Toyota of Malvern responded

Claud, we're glad to know Samantha and the rest of our team at Sloane Toyota of Malvern were able to provide you with a friendly and competent service. Thanks for sharing your experience!

November 14, 2023

All were extremely helpful, understanding and professional. All work on vehicle was 100% correct and area of repairs was left clean. Any questions / concerns were answered. Yes; I would refer More

by Cdm41755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Sid'Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager
Nov 14, 2023 -

Sloane Toyota of Malvern responded

We're delighted to know you had a positive experience with our team at Sloane Toyota of Malvern! Thank you for your kind words about the service and cleanliness. We appreciate your willingness to recommend us, it means a lot! We hope to see you down the road.

October 13, 2023

Very efficient service. My car was done in less than an hour. Everyone was courteous and professional. The mechanic stayed in touch with me through text and sent me a video More

by GG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Sid'Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bassam
Oct 13, 2023 -

Sloane Toyota of Malvern responded

We're elated to hear that your vehicle's service went smoothly with the help of Bassam and the team at Sloane Toyota of Malvern! It's always our aim to keep our customers updated throughout each visit. Thanks for recommending us - drive safely!

October 10, 2023

Service honored coupons on website and gave additional discount on service due to miscommunication with agent while scheduling. More

by stoop_yarn0z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bassam
Oct 10, 2023 -

Sloane Toyota of Malvern responded

We're glad to know that our team at Sloane Toyota of Malvern was able to honor the coupons and provide an additional discount. We appreciate your understanding with the miscommunication, and we look forward to serving you again in future!

October 05, 2023

Prompt service and responsive to my questions. Sent me a video of my car being serviced. Very simple process to pick up my car. More

by JJF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex from Service
Oct 05, 2023 -

Sloane Toyota of Malvern responded

We're glad to know you found our service prompt and responsive at Sloane Toyota of Malvern! We aim to make the process as easy as possible for our customers, so it's great that your pick-up was simple. Thanks for sharing your experience with us!

October 04, 2023

Excellent service. Easy to schedule, pleasant to work with and satisfaction with work and costs. I have a 2019 Toyota Limited Prius that gives me an average of 50 mile More

by Lamal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Sid'Ahmed
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex - Service
Oct 04, 2023 -

Sloane Toyota of Malvern responded

Lamal, we're delighted to know you had a great experience with our team at Sloane Toyota of Malvern. We appreciate your feedback and are glad that your Toyota Prius is serving you well!