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Sloane Toyota Malvern - Service Center

Malvern, PA

4.9
94 Reviews

94 Reviews of Sloane Toyota Malvern - Service Center

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April 17, 2024

I've been going to Sloan Toyota since 1989 and have always been extremely pleased with their service - they go the extra mile to be sure that you're satisfied. More

by Larry S
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Rey and Zack and Mike
Apr 17, 2024 -

Sloane Toyota of Malvern responded

Larry, we're delighted to know you've been with us since 1989 at Sloane Toyota of Malvern! We always aim for customer satisfaction and it's great that our efforts are recognized. Thanks for sticking with us all these years!

April 02, 2024

Excellent first service experience at Sloane Toyota in Malvern,PA - except my husband’s phone did not work with car map screen. Service said this had been done but we had to return to dealership for thi More

by Mkhaden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Hoffman, Ben Johnson
Apr 03, 2024 -

Sloane Toyota of Malvern responded

We're glad to know your first service experience at Sloane Toyota of Malvern was positive overall. We apologize for the inconvenience with the phone map issue and assure you that Katie will do her best to correct this during your next visit. Thanks for bringing it up!

March 19, 2024

Had my 2019 Highlanders serviced at Sloane Toyota of Malvern and was ever satisfied with the appointment. I highly recommend them for all your Toyota needs. More

by John T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred in Service
Mar 19, 2024 -

Sloane Toyota of Malvern responded

John, we're glad to know you had a satisfying service experience with your 2019 Highlander at Sloane Toyota of Malvern. We appreciate the recommendation and look forward to assisting with all your future Toyota needs!

March 06, 2024

Fred and the crew at Sloane were polite and professional. The service was prompt and my vehicle was well taken care of. More

by jrclark3419
Workmanship
Recommend Dealer
Yes
Employees Worked With
Fred
Mar 06, 2024 -

Sloane Toyota of Malvern responded

We're glad to know that Fred and our team at Sloane Toyota of Malvern provided you with professional service. Thanks for trusting us with your vehicle, we appreciate the positive feedback!

March 01, 2024

Worked with Jason on service of our 2019 Highlander SE, everything was handled professionally and when I forgot to mention a slow leak Jason accommodated and confirmed that our service package allowed for More

by mjr42373
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Urbanelli
Mar 01, 2024 -

Sloane Toyota of Malvern responded

We're glad to know that Jason and our team at Sloane Toyota of Malvern were able to assist you with your 2019 Highlander's service. It's great that we could accommodate the tire replacement under your service package - thanks for putting your trust in us!

February 28, 2024

Continues to improve as a Service Department. Staff are friendly and knowledgeable. I wouldn’t service my car anywhere else. More

by NA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Entire Service Team
Feb 28, 2024 -

Sloane Toyota of Malvern responded

We're delighted to know that our service department at Sloane Toyota of Malvern has earned your trust and loyalty. Thanks for the positive feedback on our friendly, knowledgeable staff!

February 21, 2024

This dealership with service advisor Bassam is excellent from start to finish. Expedient, informative, helpful and thorough. A great experience. More

by DebRav4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bassam
Feb 21, 2024 -

Sloane Toyota of Malvern responded

Deb, we're delighted to know that Bassam and our team at Sloane Toyota of Malvern provided you with such an excellent service experience. We thank you for sharing your feedback and hope to see you again in the future!

February 02, 2024

Professional and inviting environment. Always treated right. Waiting area is clean and comfortable. Staff are skilled and helpful. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
Feb 02, 2024 -

Sloane Toyota of Malvern responded

David, we're glad to know you had a great experience at Sloane Toyota of Malvern. Thanks for the positive feedback about our staff and facilities!

January 04, 2024

Bassam was great! He has a lot of knowledge and the service was awesome!! I will always come back!! More

by Bemeka17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bassam
Jan 04, 2024 -

Sloane Toyota of Malvern responded

Thank you for sharing this glowing praise for Bassam! We're grateful to have you as a Sloane Toyota of Malvern customer and look forward to your next visit!

January 02, 2024

Eric is EXCELLENT at his job! Highly recommend him to anyone. Won’t be disappointed More

by east2west957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Trembicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Sloane Toyota of Malvern responded

Thank you for recommending Eric at Sloane Toyota of Malvern! We're grateful for all your support!

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