Sloane Toyota of Malvern

Mohammed, from Sales, and Jeff, from finance, went above and beyond to make this the best car buying experience my wife and I have ever had! Right away we were greeted by Mohammed who helped us find the per and beyond to make this the best car buying experience my wife and I have ever had! Right away we were greeted by Mohammed who helped us find the perfect car within our budget. Mohammed and Jeff both personalized the entire experience, showing that they truly care about the individual and not just closing the sale. Thank you both for such a memorable day! We will definitely be spreading the word to friends and family about our wonderful experience at Sloane Toyota in Malvern. More

Nicole was wonderful for buying my first car. She was knowledgeable and answered all of the questions I had. She made the process easy and enjoyable with her friendly demeanor and open communication. knowledgeable and answered all of the questions I had. She made the process easy and enjoyable with her friendly demeanor and open communication. More

We were very pleased with the friendly and professional service we received from Mohamed. Would recommend for those looking to purchase a new or used vehicle. service we received from Mohamed. Would recommend for those looking to purchase a new or used vehicle. More

Nicole was helpful and kind. She listened to my needs and helped me find a great deal on a van that fit all my vehicle wishlist. helped me find a great deal on a van that fit all my vehicle wishlist. More

Ramiz is an asset to Sloane Toyota Malvern. He is courteous, professional, knowable and works hard to get you into the car you want. We will use definitely use Ramiz again. courteous, professional, knowable and works hard to get you into the car you want. We will use definitely use Ramiz again. More

Ken was a great honest guy. Good Help. Super smooth transition and quick. This is my second truck from Sloan dealer. I will be back again. transition and quick. This is my second truck from Sloan dealer. I will be back again. More

Rick was great to work with. He gave me a great deal I couldn’t refuse and responded immediately to any questions. Excellent experience! Happy with my new badass RAV 4 hybrid. couldn’t refuse and responded immediately to any questions. Excellent experience! Happy with my new badass RAV 4 hybrid. More

This was the easiest car buying experience I’ve had in years. They were very professional and friendly. The car was exactly what I wanted. years. They were very professional and friendly. The car was exactly what I wanted. More

Best dealership we have experienced. We have worked with Bill Shirley for several years. He is Always helpful. Any issue we have is solved by a Pro..Bill Shirley ! Bill Shirley for several years. He is Always helpful. Any issue we have is solved by a Pro..Bill Shirley ! More

I took my Highlander to this dealership to replace my cracked windshield. This was done poorly; the seal around the new windshield looked ragged, and the glass was noisy and loose - in fact, I could act cracked windshield. This was done poorly; the seal around the new windshield looked ragged, and the glass was noisy and loose - in fact, I could actually see it moving in and out of the car frame when I drove my car on I-76! This was was scary, because that was so dangerous! I made an appointment and took the car back to the dealership 4 days later to have the windshield re-installed properly. They ended up breaking the new windshield. I had to get my windshield replaced a second time, and so I was without my car for an additional 2 days. They didn’t offer it, so I had to ask them if they could give me a loaner vehicle. I did not receive an apology for either the improperly installed windshield, or its breakage. I got brushed off with "this was just a one-time thing," and the reason for the breakage was not their fault because there was already a hairline crack in the glass. They replaced this second windshield with a third one using my car warranty, not as a courtesy gesture. What makes me upset is, not only did they do a poor job with the initial windshield replacement, but they did not acknowledge this, and they seemed to disavow any responsibility for the damage to the second windshield. It would seem obvious that if a hairline crack occurred in the second windshield, it was because they improperly installed this windshield in the first place. I have had my car serviced multiple times through other dealerships, and I NEVER experienced poor workmanship or poor customer service before. This is my first experience with Toyota service and it does not give me confidence in their workmanship, or their customer service. More