Back

Sloane Toyota of Malvern

Malvern, PA

4.9
2,835 Reviews
At Sloane Toyota of Malvern, we help our customers find the new Toyota models and the used cars in Malvern that they've been searching for. Our sales staff will work with you, answer any questions that you may have to ensure you find the right vehicle. We proudly serve the greater Devon, West Chester, Exton, Conshohocken and Thorndale area.
Contact Dealership

593 Lancaster Ave

Malvern, PA

19355

Directions

By Type

Showing 2,835 reviews

August 02, 2021

Sale out of state. Jay Fayyaz sold me toyota tacoma over the phone. Came on saturday for a pickup and drove off the lot in minutes. Great deal! Finance guy did not shake my hand like every day day people co More

by taco
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jay Fayyaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Sloane Toyota of Malvern responded

The deal went very well the customer was offered all optional products available for his Tacoma. The business manager doesn't remember if he did shake hands with the customer only because with the pandemic the entire staff has not been shaking hands a lot but they are also not refusing to shake hands if the customer extends out their hand. Sloane Toyota Malvern apologizes to this customer on they way he felt and it's not a practice of ours nor do we do business like that we work hard on making sure every customer has a pleasant experience with us no matter how much money is spent.

July 31, 2021

They are the nicest people all so friendly and helpful. Mohammad Sidahmed is the best he has sold me my third Prius and is such a wonderful sales person. He has a great personal and honest and five states More

by Josie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Sid'Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffery Friel give five stars ?? wonderful. person
Aug 03, 2021 -

Sloane Toyota of Malvern responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

July 31, 2021

Frank is great! We will definitely be back again in the future. Loved everyone we worked with and will recommend our friends and family to come here. More

by Alex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Straface
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Sloane Toyota of Malvern responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

July 30, 2021

The best experience I’ve ever had buying a new car. Rick and Jeff were awesome and made me feel at ease the whole time! More

by Megan.corcoran1992
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Toto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff in Finance
Aug 02, 2021 -

Sloane Toyota of Malvern responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

July 29, 2021

I have been buying cars for over 40 years.....I have never seem a more inept company. Josh, the sales manager, has been more than frustrating He is good at passing the problem to the next guy....the Gen More

by JIS
Customer Service
Recommend Dealer
No
Employees Worked With
Josh
Jul 29, 2021 -

Sloane Toyota of Malvern responded

We acknowledge your review and are currently looking into the events you’ve detailed.

July 29, 2021

Nicole Carey our sales rep was very very personable, efficient, and did an excellent job on the sale. She really helped point me in the direction of the right fit, and answered all my questions! Would h More

by carrielynne019
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Toto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Sloane Toyota of Malvern responded

Hello Carrie and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Nicole was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

July 29, 2021

Made my first time buying a car really easy and great! Were all super nice and really helpful. Will definitely come back in the future. More

by mbrdrx3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Sid'Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Toto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Sloane Toyota of Malvern responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

July 28, 2021

The dealership is very clean and accessible. There’s been worries about getting new cars but the people here were able to get me a new car within a week. More

by tdjk1188
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Sid'Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Seiler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Sloane Toyota of Malvern responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

July 28, 2021

I just purchased my second vehicle from Nicole at Sloane Toyota. As usual she was so helpful and a gem to work with!! She made the whole process go smoothly!! More

by smcculley1991
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Sloane Toyota of Malvern responded

Thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Sloane Toyota of Malvern. We can’t wait to see you for your next servicing appointment! Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

July 27, 2021

Rick was an amazing Toyota partner for us from start to finish. We will definitely be repeat customers of his in the future. If you’re in the market for a vehicle—Rick is your guy! More

by Llhwvu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Sloane Toyota of Malvern responded

Hi and thanks for the great feedback! We're very happy that Rick was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

...
113
...