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Skyline Ford - Service Center

Salem, OR

4.4
1,135 Reviews

1,135 Reviews of Skyline Ford - Service Center

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August 03, 2022

They were able to get the parts quickly and repaired with a day. Nice interaction. More

by volleygurl_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

August 02, 2022

The Service Team from the Service Advisors to Technicians we’re all so professional and polite while dealing with customers. Keep up the great job. Thanks for what you do. More

by Perrystic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

August 02, 2022

Good customer service. Got it fixed the same day and called right away for me to come get it. More

by harrisonsarah73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

August 02, 2022

Friendly staff, long wait times to schedule (3+ weeks). Improved pick up, no work review More

by parrjk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Skyline Ford responded

Thank you for the feedback. Thank you for choosing Skyline Ford!

August 02, 2022

Always super nice and professional! We love the service we get from everyone there! They are always so nice to my daughter which helps make my experience there so much better! More

by Tawnee McAfee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Skyline Ford responded

Everyone gets that 110% courtesy when they walk in. Thank you for choosing Skyline Ford!

August 02, 2022

My service advisor is the best she walked me through the whole process I would recommend Skyline Ford to all my friends More

by francisco.arias.503
Customer Service
Recommend Dealer
Yes
Employees Worked With
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Skyline Ford responded

Thank you for your recommendation! Thank you for choosing Skyline Ford!

August 02, 2022

Best service writer! She took the time to get the answers and explain them to me. Truly appreciative! More

by Jcckrumelhart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

August 01, 2022

Had a very good buying experience at Skyline Ford. They were very responsive to our needs and questions. They kept us informed throughout the process. More

by Pamela Bessler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Waldro
Aug 06, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford Pamela!

July 31, 2022

Mel was great, she was personable and really stood out. She made my visit enjoyable 😉 More

by michaelsjarman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

July 31, 2022

Service department is great Ford motor Company terrible . They are not able to supply parts for recall repairs they are inconveniencing thousands of people and there’s no recourse. More

by morris.walter
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2022 -

Skyline Ford responded

Thank you for sharing your experience. We hope to work with you again.

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