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Skyline Ford - Service Center

Salem, OR

4.4
1,137 Reviews

1,137 Reviews of Skyline Ford - Service Center

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February 21, 2023

They provided quality timely service at a fair price. The work was done in the amount of time promised. More

by kurttackman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

February 21, 2023

Mel always does a great job with my service. I especially appreciate that she texts me while they are working on my vehicle to keep me informed. Thanks again! More

by dmc
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

February 21, 2023

I appreciate your getting our van in as soon as possible and able to get it fixed in a timely manner even though the exact cause (s) weren't known. Thanks again! More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Skyline Ford responded

We're happy we could get you back on the road. Thank you for choosing Skyline Ford!

February 17, 2023

They were so helpful with the whole thing and he even fixed my door until they could get me in .They were true customer service and I am really thankful for that. More

by Chriskopiec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sage Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clevenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Myhre, Marc Merzenich, Rich Ramsey
Mar 02, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford! We are happy we could get your door fixed.

Mar 02, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

February 10, 2023

I’m have always been happy which the work done by your tech guys. The service department is outstanding, very professional and polite. Nice work guys. Thank you Vince More

by Eugene scofield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Graigson
Mar 02, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

February 10, 2023

Everything was fixed in a timely manner and fixed the first time in. Good job. More

by jsdonofrio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Ramsey
Mar 02, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

February 10, 2023

Always very attentive and knowledgeable. Im never pressured for identified service needs and everything is always thoroughly explained. It’s the only service center I trust to treat my 4- More

by mwheeler386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Skyline Ford responded

We appreciate your trust. Thank you for choosing Skyline Ford!

February 08, 2023

Dealer was great to deal with and was a smooth process from start to finish. More

by NICHOLASEUNRUH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan "Wally" Waldron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Campa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Ramsey
Feb 15, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

February 07, 2023

Best service advisor/advisors in Salem,they are right there if you need them to reassure and explain in detail whats going on.And best coffee selection machine ever. More

by BRIDGET1902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Skyline Ford responded

The coffee and the service advisors are top-tier. Thank you for choosing Skyline Ford!

Feb 27, 2023 -

BRIDGET1902 responded

I mean it.And thank you...

February 07, 2023

Prompt and professional service has always been my experience. I look forward to continued relationship. Thanks! More

by Jwblack49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Skyline Ford responded

We look forward to seeing you again too. Thank you for choosing Skyline Ford!

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