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Skyline Ford - Service Center

Salem, OR

4.3
1,260 Reviews

1,260 Reviews of Skyline Ford - Service Center

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August 26, 2022

After quoting a price for the repair, the price went up when I went to pick up the vehicle. More

by aerofarms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember
Aug 26, 2022 -

Skyline Ford responded

Thanks for bringing to our attention . Would you please contact me so that we can discuss. This is not normal practice for us so would like to get to the bottom of this so that it does not happen again. I apologize for any inconveniences this may of caused . Sincerely, Octavio Hernandez General Manager 503-581-2411 x 132

August 25, 2022

The entire staff worked together as a Team to quickly diagnose and fix my car’s problem. More

by Mdtabor444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sage Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Merzenich, Ashleigh Wilson
Aug 25, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford! Glad we could get you patched up quick!

August 25, 2022

They were ready for me on time and done quickly. Everything was as promised to me. More

by A.eggers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

August 25, 2022

Had an issue with pricing off additional equipment. Chad, Francisco, John made it right, everything is fine. More

by clape_928
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

August 25, 2022

It is very frustrating that diagnosis fee to determine the repair does not apply to the repair cost. More

by jascheide
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Skyline Ford responded

Thank you for this great feedback and thank you for choosing Skyline Ford.

August 24, 2022

I've only gone for oil changes, but both my experiences have been good ones. On time, competitive prices around town, and I know they know their way around a Ford vehicle. More

by megera19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Skyline Ford responded

We do our darnedest to stay competitive and efficient. Thank you for choosing Skyline Ford!

August 20, 2022

Nice staff in the bodywork area. They said the work could be done in two days Delivered as promised More

by r.buswell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irene
Aug 20, 2022 -

r.buswell responded

No changes

August 20, 2022

Good people but $170. 00 an hour is a lot. I paid $1500.00 to stop a oil leak but it still is leaking. I am at my ranch in eastern oregon now. I left word for John (SM) for More

by rcwalaska
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Skyline Ford responded

Thank you for your feedback and we look forward to seeing you again so we can get this issue sorted out and completed.

August 20, 2022

Caring service technician. Professional work. Service performed explained in clearly understood terms. Friendly staff. Work done in a timely period. More

by Meldwhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

August 19, 2022

Service has always been prompt. Friendly staff to greet you on arrival and departure. Repairs have been accomplished in the time advised. More

by MALEX0153
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Aug 25, 2022 -

Skyline Ford responded

Thank you for the great review! Thank you for choosing Skyline Ford!

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