Skyline Ford - Service Center

Body shop took care of all Had a leak, thought it was just a hose. Talking to bodyshop and they looked and had me leave it. They sent it through service. Called and told me it w Had a leak, thought it was just a hose. Talking to bodyshop and they looked and had me leave it. They sent it through service. Called and told me it was a water pump which is unfortunately common. They did everything, found it was under the diesel warranty, sent it through service, all was done and even washed before I picked it up. Thank you! More

The dealership that goes out of their way for the customer! I had purchased a new vehicle from Skyline Ford in November. It had a cosmetic blemish that was not evident until about 5 months later. Ford denied th I had purchased a new vehicle from Skyline Ford in November. It had a cosmetic blemish that was not evident until about 5 months later. Ford denied the warranty claim, but Skyline ended up taking care of the problem at their own expense. They truly wanted a happy customer. All the service has been exceptional. More

Service with a smile From service department to follow-up call everyone was very professional and caring. Great experience. I would definitely return for any issues with From service department to follow-up call everyone was very professional and caring. Great experience. I would definitely return for any issues with my car! Would recommend to everyone!!!! More

Superior customer service Once again my heartfelt thanks to 3 of your staff who go above and beyond to create the perfect customer experience. Thank you Vince, Armando and Jenn Once again my heartfelt thanks to 3 of your staff who go above and beyond to create the perfect customer experience. Thank you Vince, Armando and Jenny you are all the greatest at what each of you do, you make an unpleasant situation with my ole' PT Cruiser into a good experience!!! More

The Best customers service Awesome place to take your Car ! Vince Gregson in the service Department was absolutely amazing!! I haven’t seen customer service like that in a long Awesome place to take your Car ! Vince Gregson in the service Department was absolutely amazing!! I haven’t seen customer service like that in a long time ! Very friendly was just a pleasure to work with ! I wil Definitely be going back ! More

Service means service I was greeted by a smiling face technician who said he would take good care of my vehicle. He directed me to the waiting room and drove off with my I was greeted by a smiling face technician who said he would take good care of my vehicle. He directed me to the waiting room and drove off with my car. About an hour later he met me in the waiting room and went over item by item as to what he did in servicing my car. I was treated in a very respectful manor, the service department is top rate, same as all the other areas of Skyline Ford. I would not hesitate to recommend people to go to skyline Ford when looking for their next vehicle. Scottie Wujcik More

90,000 Mile Check Up! I would like to thank all of you so much at the Skyline Ford in Salem, Oregon for the Excellent Work you all do in the Service Department for our 2012 I would like to thank all of you so much at the Skyline Ford in Salem, Oregon for the Excellent Work you all do in the Service Department for our 2012 Ford Focus that we receive each and every time that we bring our car into you wonderful people. Thank you again!!! Have a Great Day!!! Raymond & Heather Daly More

Code reading in a hurry Was helped by Jason Flanagan and he had me in and out in minutes after being told it would take a hour. Greatly appreciated the quickness. Was helped by Jason Flanagan and he had me in and out in minutes after being told it would take a hour. Greatly appreciated the quickness. More

Simply the best!!! This Ford dealership went out of their way to help us in a desperate time of need for our FOUR recalls we had on our company vehicles. The service pro This Ford dealership went out of their way to help us in a desperate time of need for our FOUR recalls we had on our company vehicles. The service provided was amazing and the employees are so friendly I would highly recommend them. More