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Skyline Ford
Salem, OR
3,286 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning.
Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends.
Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's.
Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends.
Thank you for being a part of this great family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,286 reviews
October 24, 2024
I happy with the service Skyline Ford did on my truck. Thank you very much Thank you very much More
by David.a
Verified CustomerEmployees Worked With
October 23, 2024
Easily one of the best buying process for a new vehicle I have ever experienced. have ever experienced. More
by TONYBALDONI68
Employees Worked With
October 21, 2024
The shop has broken not one but two factory windscreens for my maverick. The 3rd windscreen is on order. They are going to have the body shop install the next one. This is my first time using the shop at S for my maverick. The 3rd windscreen is on order. They are going to have the body shop install the next one. This is my first time using the shop at Skyline. Extremely disappointed. More
by kevin.helppie
Employees Worked With
October 21, 2024
Julian, was super helpful, knowledgeable and very straight forward. he didn't try to push me into anything. straight forward. he didn't try to push me into anything. More
by Chevy owner
October 20, 2024
Great buying experiance, wonderful price nad the entire staff were friendly and very helpfull. Thank you very much staff were friendly and very helpfull. Thank you very much More
by DANA.ANDERSON9
October 20, 2024
After my oil change I received paperwork identifying issues with my truck but no one discussed or followed up with solutions or cost to fix. A few days later I get a call asking to do an online review. issues with my truck but no one discussed or followed up with solutions or cost to fix. A few days later I get a call asking to do an online review. I mention what happened and receive an apology but no follow up on documented issues. Also the online review was no longer needed. The owner and managers need to focus more on customer service than farming reviews. More
by steely_scholar_0u
Employees Worked With
Other Employees :
Sterling Wallace
October 19, 2024
Most recent service experiences have been frustrating for several reasons. I left my pick up at service department on three separate full days and the tailgate problem is still not resolved. several reasons. I left my pick up at service department on three separate full days and the tailgate problem is still not resolved. More
by LGN1955
Employees Worked With
October 19, 2024
Skyline was professional, courteous, and handled my car repairs in a timely fashion. They were helpful in answering all my questions and treated me with respect. I will always go back to this location when repairs in a timely fashion. They were helpful in answering all my questions and treated me with respect. I will always go back to this location when services are needed. More
by AprilW
October 19, 2024
The dealership gave me a ride home with a cheerful driver who kindly picked me up and took me back to the dealership the following day when the repairs were complete. A wonderful service! And the car is runn who kindly picked me up and took me back to the dealership the following day when the repairs were complete. A wonderful service! And the car is running beautifully. More
by phyllis.cole20
Employees Worked With
I'm sorry, I don't remember any names; I'm sure they're on your records. Everyone was pleasant.
October 18, 2024
Very clean and organized work area. Well organized and plenty of room to work on multiple projects at the same time. Waiting area was spacious and clean. I also appreciated the speed wi Well organized and plenty of room to work on multiple projects at the same time. Waiting area was spacious and clean. I also appreciated the speed with which the crew completed the service work. More
by WHITERL0
