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Skyline Ford

Salem, OR

4.5
3,191 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning. Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends. Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's. Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends. Thank you for being a part of this great family!
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2510 Commercial St. SE

Salem, OR

97302

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Showing 3,191 reviews

May 16, 2023

Gavin was professional and friendly. He seemed to understand the problem I was having with the trucks steering. He got back to me later in the day with a diagnosis of the problem and ho More

by orinh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Skyline Ford responded

We're glad we could get your truck patched up and back on the road! Thank you for choosing Skyline Ford!

May 15, 2023

Friendly , but after not being able to fix my car due to a parts shortage. After ordering my own parts ,,,,, now I have to wait another three weeks to get my car in to have the rotors put on. Not happy I h More

by conniemorrill50
Service Price Transparency
Service Time
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Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Skyline Ford responded

We share your frustration with parts delays and shortages. Thank you for your patience and understanding. Thank you for choosing Skyline Ford.

May 14, 2023

I think that they take too long to get things done on your car. Man there was very rude it took care of me. I would not be back again. Have a great day More

by dpgay
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Jim Agur
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Skyline Ford responded

Thank you for your feedback and for leaving this review. We never want anyone's vehicle to have an extended stay with us but there are many factors when trying to get your vehicle back on the road. We hope to have the opportunity to earn your business back in the future. Please don't hesitate to reach out.

May 14, 2023

My car was in a fender bender in December, shortly after our ice storm. Consequently, it was several months before they could schedule my repair. Fortunately the car was drivable. It went in on the schedule More

by JOTAYLOR46
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Brian Fulton
May 18, 2023 -

Skyline Ford responded

We are happy we could get your car looking like new and back on the road! Thank you for choosing Skyline Ford!

May 13, 2023

Skyline was able to accommodate me when other Ford dealers failed. These guys have come through many times and I will be back! More

by pmhemm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Skyline Ford responded

We will always do everything we can to accommodate you! Thank you for choosing Skyline Ford!

May 12, 2023

Julian was such a pleasure to work with. He got me a great deal and even better rate! I will refer anyone I know to him if they are in need of his services. And he has good jerky if you need More

by Gnklampe
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Julian Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Skyline Ford responded

Enjoy your new vehicle and thank you for the review! Thank you for choosing Skyline Ford!

May 12, 2023

Very friendly sales people. Nice people to work with. Would recommend other people to check them out. More

by Ed32978
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan "Wally" Waldron
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Skyline Ford responded

Thank you for your recommendation and review. Thank you for choosing Skyline Ford!

May 12, 2023

Service tech was cordial & accommodating. The service took less time than expected. Nice customer service at a good location. More

by johnsondd@q.com
Recommend Dealer
Yes
May 19, 2023 -

Skyline Ford responded

We like to be fast! Thank you for choosing Skyline Ford!

May 12, 2023

GREAT SERVICE! GREAT HELP! Thank you guys For everything,Brett I feel safe on the Road More

by Brett
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Rich Ramsey
May 18, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

May 12, 2023

Enjoyed the experience. The price was given up front and the negotiation was straightforward. I don’t like dealerships that waste my time, and they did not. More

by ChrisDavid42
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Julian Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Campa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Skyline Ford responded

Your time is precious and we keep that in mind at every step of our process. Thank you for choosing Skyline Ford!

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