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Skyline Ford

Salem, OR

4.5
3,192 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning. Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends. Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's. Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends. Thank you for being a part of this great family!
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2510 Commercial St. SE

Salem, OR

97302

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Showing 3,192 reviews

June 07, 2023

This was an easy deal. We were pre-qualified. Saw a car on the website. Called talked to Wally. He went out of his way to send us video. We went up , he was extremely profe More

by glendabrown865
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wallace or Wally
Jul 26, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

June 07, 2023

Had my truck in for ware work. Told me two days to complete but truck was ready on the first day. More

by Sherwolfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Ramsey
Jul 26, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

June 07, 2023

Helped me out in the biggest way possible! Was understanding and did an amazing job matching me with the best car suited for my family! I’ll be sending everyone I know to him! More

by Britt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Skyline Ford responded

Send em all! Thank you for choosing Skyline Ford!

June 07, 2023

They are very respectful of what you are looking for and price point. They have a very friendly staff. More

by A.BUSHGREYSON
Recommend Dealer
Yes
Employees Worked With
Korey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Campa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

June 07, 2023

Rich was great to work with on getting all the work done on my vehicle. More

by lcain2121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Ramsey
Jul 26, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

June 07, 2023

So as a first time car buyer I was hesitant to say the least when my sister invited me to join her in an afternoon of car shopping, just to see what may or may not be available for us. With less than More

by LaDona Carolina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Skyline Ford responded

Thank you for this very thorough review and recommendation. We appreciate you and thank you for choosing Skyline Ford!

June 07, 2023

They are efficient, return phone calls, and give accurate timelines for work. They remember what is being done to my car and who I am. More

by stollenhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Body shop
Aug 01, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

June 07, 2023

Great! Everyone was friendly and helpful. I will be back next time my car needs service. More

by nancyfaigle
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Skyline Ford responded

We look forward to working with you again. Thank you for choosing Skyline Ford!

June 07, 2023

I do not have a strong recollection positive or negative of any staff member. Skyline screwed me when they sold me my Escape and again when I sought service under the insurance they required that I purchase More

by BARBANDDANSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None known
Jun 09, 2023 -

Skyline Ford responded

We never want anyone to feel like they weren't given 5-star treatment at any interaction. At Skyline Ford, we value our customers' trust and aim to provide a positive experience. We will always do what we can to meet our customer's needs in their sales or service journey. We'd love to hear more from you regarding your visit with us. Shoot an email to chad@skylineforddirect.com when you can or give us a call.

Jun 13, 2023 -

BARBANDDANSMITH responded

When I got the service card saying that there was a recall and called Skyline they were responsive and they picked up my car at my worksite and returned it within the times they told me. The service department treated me better than the salesperson when i bought the car. My initial call to the service department when the car's cooling system went on the fritz as that they could not work on my car for 2 or more months. This forced me to go to another repair shop and prevented me from using the insurance I had to buy when i purchased the car for repairs. Seems like when Ford wants to fix something they make it happen and when it is something wrong they are too busy to help.

June 05, 2023

Alberto is great! Went above and beyond to check out my vehicle issues. I will keep coming back here for service. More

by Logan.kent88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Skyline Ford responded

We look forward to seeing you again! Thank you for choosing Skyline Ford!

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