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Skyline Ford

Salem, OR

4.5
3,192 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning. Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends. Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's. Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends. Thank you for being a part of this great family!
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2510 Commercial St. SE

Salem, OR

97302

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Showing 3,192 reviews

June 18, 2023

Skyline Ford was exceptional to work with. The process was straightforward and clear. They listened to our questions and offered good information. More

by MICHAELMULKERIN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chad Clevenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Campa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Merzenich, David Larson
Aug 01, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

June 14, 2023

It was very nice and everything was fixed quickly. People were friendly and the recall was fixed quickly! More

by DAS1162
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin Lawson
Jul 26, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

June 14, 2023

Service was completed faster than was estimated. They were helpful and let me know I needed new lug nuts on my tires next visit. More

by lledger
Recommend Dealer
Yes
Jul 26, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

June 14, 2023

Preformed the scheduled service within the time frame they said. Very satisfied with their performance and pricing. More

by Steve O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Ramsey
Aug 01, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

June 14, 2023

Never have to wait long. Great and friendly customer service highly recommend will be going back in the future. More

by Carrie_swayze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Ramsey
Aug 01, 2023 -

Skyline Ford responded

We look forward to seeing you again! Thank you for choosing Skyline Ford!

June 14, 2023

Skyline is easy to schedule service with by phone, online or through your FordPass app. On-site, they get your vehicle serviced and back to you quickly, but also properly. More

by amandaleigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Ramsey
Aug 01, 2023 -

Skyline Ford responded

We like to keep things easy! Thank you for choosing Skyline Ford!

June 14, 2023

In spite of problems reaching my warentee company, service was completed well and with a minimum of distress to me. Very professional, polite and helpful. More

by ERGOMAVEN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford! We work hard to provide that stress-free experience.

June 14, 2023

I left the dealership twice and my car sounds no better than when i brought it in for my breaks making an awful noise. My other car went in for an oil change and they didnt even check all my fluids. Im not More

by Kat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arturo Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Skyline Ford responded

We want everyone and their vehicle to receive a 5-star treatment at Skyline Ford. We want to hear more from you on this and work with you on it. Give us a call and ask for Jim Agur or shoot an email to jima@skylineforddirect.com.

June 14, 2023

The sales rep was nice and friendly, He helped me get a deal on the truck I wanted. The paper work was fast and easy. Over all I had a really good experience with skyline. More

by BRNSHBY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff White
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Willis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carter Todd
Aug 01, 2023 -

Skyline Ford responded

We are glad we could get you a great deal on a great truck! Thank you for choosing Skyline Ford!

June 14, 2023

Great service in a timely manner. Pleasant waiting area and transportation to and from should one wany. More

by jaahmed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

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