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Skyline Ford

Salem, OR

4.5
3,195 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning. Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends. Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's. Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends. Thank you for being a part of this great family!
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2510 Commercial St. SE

Salem, OR

97302

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Showing 3,195 reviews

July 26, 2023

Everyone was very helpful and courteous and very nice had a great experience great dealership. More

by Armando.ruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

July 26, 2023

Best dealership experience to-date! Julian is a 15-star employee and fought to get me the best experience and price possible (for real though). An experience like this really adds value More

by CarlaM
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Skyline Ford responded

We appreciate your very kind review! Thank you for choosing Skyline Ford!

July 25, 2023

They make it easy to purchase a new vehicle. Alway have been treated great by the staff there. More

by jsdonofrio
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Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Kelley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

July 25, 2023

They handled everything start to finish! They were more than fair and accommodating! Even dropping my trade in off at another location for me! More

by wes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Campa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Skyline Ford responded

We're happy to accommodate you! Thank you for choosing Skyline Ford!

July 25, 2023

Always receive the service as promised. Courtesy to the max. Reliable, on time and always treated to the max. More

by Timjonolan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Skyline Ford responded

Courteous customers to the max! Thank you for choosing Skyline Ford!

July 24, 2023

Fiixed a problem a Portland dealer messed up badly. Done well- showed the mistake made by the other dealer/ great communication and responsive. Will go back More

by Senatormetsger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Philips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford! We look forward to working with you again!

July 23, 2023

they have your car for a long time and they do not repair any thing if it is a dealership it should have a better and faster service and much more reliable More

by ddyt03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arturo Gonzalez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Skyline Ford responded

We apologize for the inconvenience and frustration you experienced. We take customer satisfaction very seriously and will investigate this matter immediately. We expect our service to be of the highest quality and will work to ensure that this does not happen again.

July 23, 2023

I was really nervous about buying my first car I knew nothing really about buying a car and I didn't have much credit history I went into Skyline and met Julian he was super friendly and patient with me More

by vayala414
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Frederickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Skyline Ford responded

We appreciate your referral and this review! Thank you for choosing Skyline Ford!

July 23, 2023

I bought a used Ford vehicle at another dealership. I brought it to Skyline to schedule some recall work. Fast and easy process and they even came to my home to do the work! Great service. Will continu More

by nikkie_p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake
Jul 26, 2023 -

Skyline Ford responded

We look forward to working with you again. Thank you for choosing Skyline Ford!

July 22, 2023

I have been shopping for a car for long time. I looked online, and seen some at their over flow lot, went through just to take a look. Out comes Julian, super friendly, very knowledgeable, and wa More

by CharlesR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Skyline Ford responded

We are thrilled we could work with you and look forward to your next visit. Thank you for choosing Skyline Ford!

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