Back

Skyline Ford

Salem, OR

4.5
3,195 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning. Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends. Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's. Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends. Thank you for being a part of this great family!
Contact Dealership

2510 Commercial St. SE

Salem, OR

97302

Directions

By Type

Showing 3,195 reviews

August 01, 2023

The Dealership: • There was very good selection of vehicles onsite, and what they didn’t have at this location they had at their sister dealership close by. The Sales Person: • Colby Web was our More

by deliver2d
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Philips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Skyline Ford responded

We work hard to provide a caring and thorough experience for you. Thank you for this great review! Thank you for choosing Skyline Ford!

July 31, 2023

Really enjoyed my experience with Skyline Ford -- Victor was my salesperson and Jeff helped me with the finances/paperwork. Victor is super laid-back, not pushy by any means and was very flexible in wor More

by gsmiller86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Uaiyue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford and leaving this very splendid review!

July 31, 2023

Great customer service and my car was fixed on time. I will be going back More

by Morris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

July 31, 2023

Everything look clean and professional even the service personnel was professional. I definitely will go back next time I need work done. More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Skyline Ford responded

We are looking forward to working with you again. Thank you for choosing Skyline Ford!

July 31, 2023

Friendly, knowledgeable staff. Mel is great in the service department. My car was serviced and the window knob replaced in about 30 minutes. Clean, comfortable waiting area. More

by SUNIPEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Skyline Ford responded

We're glad we could get you in and out! Thank you for choosing Skyline Ford!

July 30, 2023

Tyler was great. He kept me in the loop, and answered all my questions. The detail department did a horrible job, and our vehicle had dog hair and soap xxxx between More

by JENN.LOTT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler King
Aug 01, 2023 -

Skyline Ford responded

We appreciate your feedback and we will get this part of the process polished up. Thank you for choosing Skyline Ford!

July 28, 2023

We had been looking for what kind of truck to buy and Julian went above and beyond to find the perfect truck for our family. He showed us many options and brought full knowledge information of the vehic More

by dafrymans
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford and recommending Julian!

July 27, 2023

This guy was absolutely amazing with helping my family get the reliable wheels needed to make the family function with style and reliability!!!! Awesome skyline ford ! More

by Chiquitaibarra3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

July 27, 2023

Great service, work can be done in the time frame on time, will recommend to everyone! More

by Blazeprous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Ramsey
Aug 01, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

July 26, 2023

Full tune up done and my vehicle wouldn’t start two weeks later, extremely disappointed. When they specifically said told me they checked certain issues and I paid almost 1,500$ More

by Hrhhaley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gavin Lawson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Wallace
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Thomas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Ramsey
Jul 26, 2023 -

Skyline Ford responded

We want to do everything we can to make sure your issues are resolved. Give us a call and ask for the Service Manager, send an email to jima@skylineforddirect, or stop in so we can work on this with you.

...
73
...