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Skyline Ford

Salem, OR

4.5
3,513 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning. Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends. Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's. Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends. Thank you for being a part of this great family!
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2510 Commercial St. SE

Salem, OR

97302

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Showing 3,513 reviews

February 28, 2025

I had an amazing experience getting my first Mustang Mach-E at Skyline Ford! From start to finish, the process was seamless, and the team made sure I felt confident in my decision. They were knowledgeab More

by Christian Payan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanika Maguire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Ceboll
Mar 13, 2025 -

Skyline Ford responded

Enjoy your new Mach-E! Thank you for choosing Skyline Ford!

February 27, 2025

Julian was a pleasure to work with for purchasing a vehicle at Skyline Ford! Very professional, prompt communication, super friendly & genuinely helpful with the entire process. We will definitely reco More

by aqwatts33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Campa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

February 27, 2025

This was probably the most relaxed and enjoyable time I had making such a scary decision of obtaining my first car and it was all thanks to Julian Ruiz. He walked me through the whole process with such eas More

by saitojoshua25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Campa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Skyline Ford responded

We do our best to make these visits easy and simple. Thank you for choosing Skyline Ford!

February 27, 2025

People were very nice and helpful. Work I had done fit my needs. Will use them again. More

by jkkolb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Stovin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

February 26, 2025

BIG MAN KELLY JONES! He's like the car salesman you'd see in a 80s movie - slicked back hair, big sexy smile, and a eagerness to earn your business and take care of you More

by COMFORTHOMESPNW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Campa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Skyline Ford responded

Kelley is the man! Thank you for choosing Skyline Ford!

February 26, 2025

Felt like this dealership didn’t want to service my 2003 TBird. Price was very high to swap out the spark plugs. Went to a small repair shop and got it done for about half what I would have paid to this dea More

by Golf388
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Wade
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Skyline Ford responded

We value all our customers and their vehicles, regardless of age. We strive to provide accurate and competitive pricing for all services, and we regret that we missed the mark in your case. We understand that finding a trusted and reliable repair shop is important, and we're glad you found a place that met your needs. We'd like to take this opportunity to learn more about your experience and see if there's anything we can do to address your concerns. If you're willing, please reach out to our service manager at jima@skylineford.com. We'd appreciate the chance to discuss this further and potentially regain your trust.

February 25, 2025

Our vehicle was brought in in December and there has not been any communication until today More

by Hyfamily
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gavin Lawson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Skyline Ford responded

We sincerely apologize for the lack of communication regarding your vehicle brought in during December. That is unacceptable, and we understand your frustration. We recognize that keeping you informed about your vehicle's status is crucial, and we clearly failed to meet that expectation. We value your business and understand that we have a lot to make up for. Please contact our Service Manager directly at jima@skylineford.com or give him a call at your earliest convenience. We are committed to resolving this issue and restoring your confidence in Skyline Ford.

February 25, 2025

Julian was fantastic! I took a gamble on an unfamiliar dealership (to me) since I lived about 200 miles away and (thankfully) it turned out to be a very pleasant experienc More

by SBrock
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Skyline Ford responded

Thank you for making the journey! Thank you for choosing Skyline Ford!

February 24, 2025

Jeff was Amazing. Fast and seamless at getting thing done and me out of there. More

by mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Octavio
Feb 26, 2025 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

February 24, 2025

These guys are awesome! They make buying a car simple and fast! I definitely will buy from them again! More

by JRAYSPIER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sage Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clevenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Lanz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Skyline Ford responded

Thank you for choosing Skyline Ford! We look forward to working with you again!

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