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Skyline Ford
Salem, OR
3,408 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning.
Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends.
Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's.
Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends.
Thank you for being a part of this great family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,408 reviews
December 28, 2024
From looking on line to completing the deal everyone was very respectful and responsive to interact with very respectful and responsive to interact with More
by BMBURNSIDE
Verified Customer
December 27, 2024
Mel is amazing as always! Recommend her to anyone in need of service and maintenance Recommend her to anyone in need of service and maintenance More
by jdmarr
Employees Worked With
December 26, 2024
Overall it was a pretty good experience. The only disappointment was that we weren’t allowed as much for our trade-in as we thought it was worth. The only disappointment was that we weren’t allowed as much for our trade-in as we thought it was worth. More
by CARLSONCRAIG
December 26, 2024
Easy to get into for an appointment. Fast and efficient service for our regular visit. Fast and efficient service for our regular visit. More
by KEETHCO
December 26, 2024
SERVICE IS ALWAYS GREAT! THEY ARE ALWAYS VERY HELPFUL WHEN WE BRING IN OUR VEHICLE AND SO FRIENDLY! THANKS SKYLINE THEY ARE ALWAYS VERY HELPFUL WHEN WE BRING IN OUR VEHICLE AND SO FRIENDLY! THANKS SKYLINE More
by DUNMAMA
December 26, 2024
My truck wasn’t put back together and then when I went to pull the tailgate off the mechanic wrapped the added wire around every wiring harness instead of wrapping it to the wiring harness it was connected t pull the tailgate off the mechanic wrapped the added wire around every wiring harness instead of wrapping it to the wiring harness it was connected to. Extremely poor quality and I will never recommend anyone to do business with skyline ford. More
by TGENTRY1972.74
Employees Worked With
December 25, 2024
Honestly, service feels impersonal (go away, you're bothering me). More kind of like a drive thru service, while in some cases that's good but seems like the advisors stations are just way different t bothering me). More kind of like a drive thru service, while in some cases that's good but seems like the advisors stations are just way different than they were a few years ago. The online scheduling system is not very accurate in scheduling what type of service that I really need to get. Sometimes I like to schedule my service in person but the poor group at that setting just are way too cramped and there's no room for more than two people to by side by side, rubbing shoulders. Hopefully there's a plan in the works to change that. In whole, the new service center just feels OFF whenever I stop in there. More
by SNEGIREVX4
December 24, 2024
Juan was very helpful and informative explaining everything during the sign our process. More words. everything during the sign our process. More words. More
by MDAVIS430
December 23, 2024
This place was fast and easy to get the help I needed without any problems or tricks without any problems or tricks More
by Chris
Employees Worked With
December 23, 2024
Great service - Julian got us in and out with the vehicle we wanted in a very short amount of time. He was able to work through our concerns in a trustworthy way and i recommend others to drop in and see wha we wanted in a very short amount of time. He was able to work through our concerns in a trustworthy way and i recommend others to drop in and see what he can do for you. More
by renparker32
