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Skyline Ford

Salem, OR

4.5
3,195 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning. Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends. Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's. Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends. Thank you for being a part of this great family!
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2510 Commercial St. SE

Salem, OR

97302

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Showing 3,195 reviews

September 04, 2023

Awesome service. They completed warranty work faster than expected. The coffee in the waiting room was decent too More

by mjmannix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

September 04, 2023

Easy service Fast and easy service. Arturo is efficient, professional and pleasant to work with. Would definitely recommend working with him in the future More

by bfulton08
Recommend Dealer
Yes
Employees Worked With
Arturo
Feb 08, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

September 04, 2023

I always get taken care of rather quickly here. And know that the job will be done right, every time. More

by sneexplayzz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

September 03, 2023

Charge $167 for something you did have the parts to fix seems like a scam More

by PAULSON.LOREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gavin Lawson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Skyline Ford responded

No scams here. We'd love to stand on the issue with you until it's fixed. Reach out to us at your convenience.

September 02, 2023

Julian was great, he worked within my budget, didn’t try and over-sell me anything I couldn’t afford. He’s an honest guy and really just wants to make sure you’re happy with your purchase. More

by Anissap
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

September 01, 2023

Mel and team gave professional and friendly service for both of our Mach E's More

by arnot6725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

September 01, 2023

Bad experience. Semi resolved by service manager. Would still like to know why my van sat in the shop the entirety of a day and nothing was done? More

by cascadepeaksco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arturo Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Skyline Ford responded

We apologize for the frustration and inconvenience caused by your van sitting in our shop without service. It's important to us that every customer receives timely and efficient service.

September 01, 2023

Lucky me! I got in in a day they were fully staffed in the oil service bay and one customer no-showed and another was 30 minutes late More

by consecrated1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

August 30, 2023

Friendly, reliable, a great first time experience of using pick up and drop off service More

by mr.spaght
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
Feb 08, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

August 29, 2023

I have bought two cars from Julian, my spouse and my sister have bought one each. Julian has been honest, fair, efficient, and and classy. I would recommend, and I have recommended others to him. More

by theimprovedlorenzo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

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