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Skyline Ford

Salem, OR

4.5
3,197 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning. Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends. Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's. Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends. Thank you for being a part of this great family!
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2510 Commercial St. SE

Salem, OR

97302

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Showing 3,197 reviews

September 17, 2023

I believe the service manager John keeps the entire show functional. I’ve experienced good and bad from skyline, John is the staple🤙 More

by The pro from dover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Ramsey
Feb 08, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

September 15, 2023

The service department and the parts department were great. I was able to purchase the parts over the phone, had it waiting for me to pick up and take right over to the service department. It was great More

by joseph.p.glover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Philips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

September 15, 2023

In and out within 45 minutes. Service workers were polite and informative. Good value for the money. More

by Rick
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

September 13, 2023

The technicians are professional with high skills. The work area was extremely clean and well organized. Clear signage so you know where to go. We were greeted when we opened the door of the shop. The More

by MONICAWADE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Skyline Ford responded

We are happy we could serve you and your vehicle. Thank you for choosing Skyline Ford!

September 13, 2023

Great job and nice n helpful explained everything very thoroughly and made sure I was welcomed More

by jasminesierra106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Ramsey
Sep 13, 2023 -

Skyline Ford responded

You are always welcome here! Thank you for choosing Skyline Ford!

September 11, 2023

Decent Reliable Went in for my car brau and it's taken me 3 visits to get it done More

by BRNSHBY
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin Lawson
Sep 13, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford and for leaving this feedback. We'll sharpen up and get it to 1 visit on your next time.

September 08, 2023

Nice people, work well with you to solve whatever your problem may be and treat you well More

by Superford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

September 08, 2023

Everyone is very polite and professional. Seems like a lot of long term employees and it shows in their service. More

by aronfraser
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Ramsey
Sep 13, 2023 -

Skyline Ford responded

We take pride in our roster of long-term team members! Thank you for choosing Skyline Ford!

September 08, 2023

Good communication and letting me know what was wrong and options to address it. Car was done slightly earlier than expected. More

by TMc2112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Skyline Ford responded

We love being ahead of schedule! Thank you for choosing Skyline Ford!

September 07, 2023

Dealership never fixed the problem with my truck and went back with same issue 3 times. I’am out hundreds of dollars and still have same issues with my truck . More

by Travis hofer7676
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicholas Philips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Skyline Ford responded

We apologize for the frustration and inconvenience caused by recurring issues with your truck. It's important to us that every customer receives timely and efficient service.

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