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Skyline Ford

Salem, OR

4.5
3,198 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning. Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends. Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's. Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends. Thank you for being a part of this great family!
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2510 Commercial St. SE

Salem, OR

97302

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Showing 3,198 reviews

November 01, 2023

Friendly and quick service. Nice to make an appointment and have the service begin on time and completed so quickly. More

by grbaucom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Skyline Ford responded

We are very happy to hear Gavin, Jenny and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

October 31, 2023

My overall experience has been solid service. Tried to look at used vehicles there once and didn't get much help. More

by clarkknd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Ramsey
Nov 01, 2023 -

Skyline Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Skyline Ford, we look forward to having you as a valued customer for many years to come! Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

October 30, 2023

Rich was very helpful and very easy to work with. Fast and friendly service. Great work More

by courtney.tagwerker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Ramsey
Oct 30, 2023 -

Skyline Ford responded

Thank you so much for your excellent review, Courtney! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Skyline Ford to be a positive one. Please don't hesitate to reach out if you need anything else. Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

October 30, 2023

Took care of all of my needs in a timely manner. Very kind and caring. More

by Cecilia H. Bochsler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Ramsey
Oct 31, 2023 -

Skyline Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Skyline Ford. Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

October 27, 2023

Julian was very helpful right from the start. I felt comfortable working with him on the phone, which is how we first made contact. I could tell that Julian was interested in helping me find the More

by glen.7264
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Skyline Ford responded

Thank you so much for your kind words, Glen, and for taking the time to leave us this wonderful feedback! Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

October 27, 2023

Work done very timely and I was apprised of items that will need attention in the near future More

by RHCHENOWETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Skyline Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Skyline Ford to be a positive one. Please don't hesitate to reach out if you need anything else. Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

October 27, 2023

Very helpful, the entire experience was comfortable, your staff seemed to enjoy what they were doing, and they were very helpful. More

by Kathipeterson0
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin Lawson
Oct 30, 2023 -

Skyline Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Kathi, please let us know. Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

October 27, 2023

Great service, good communication, good coffee, great atmosphere, good prices, good parts, always knowable about my vehicle. More

by spareparts50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Skyline Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Skyline Ford, we look forward to having you as a valued customer for many years to come! Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

October 25, 2023

I used to hate coming into this dealership so much that I took my business to another dealership. The previous service manager was a xxxxing xxxxxxx and made up some xxxxxxxx so I wouldn’t get a warranty iss More

by Pete Sigrah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Skyline Ford responded

Thanks for sharing about your experience with Skyline Ford. We appreciate your business and hope to see you again soon! Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

October 24, 2023

I worked directly with Colby, Jeff and Kurt yesterday buying my new Tahoe and I would go back to this dealership no problem!! The staff was FANTASTIC and easy going. No pressure just good service :) More

by hm701
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Skyline Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

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