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Skyline Ford

Salem, OR

4.5
3,198 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning. Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends. Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's. Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends. Thank you for being a part of this great family!
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2510 Commercial St. SE

Salem, OR

97302

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Showing 3,198 reviews

November 08, 2023

Julian was very helpful and worked his magic to make this deal possible. He was responsive and timely. Throughout the process he was very transparent and made sure I was informed of every detail. The overall More

by David Mejia
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Julian Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Skyline Ford responded

David, It's fantastic to hear that Julian provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Skyline Ford! Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

November 08, 2023

Great experience. Great fun for the quick assistance and the honesty. He was pleasant and helpful. More

by jesse.m.brock
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Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Skyline Ford responded

Jesse, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

November 05, 2023

Easy to work with, scheduling for my requests are usually within the same week as I need it done. More

by dball
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Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2023 -

Skyline Ford responded

Thank you for the five-star rating We strive to make sure that all of our customers leave happy, and it's great to hear about your positive experience here at Skyline Ford. Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

November 04, 2023

We had a great experience looking through cars, and ended up finding the car that really spoke to us. The staff were all kind and helpful, and it didn't feel like they were trying to upsell everything. More

by aidantilgner02
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Recommend Dealer
Yes
Employees Worked With
Francisco Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2023 -

Skyline Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Skyline Ford. Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

November 04, 2023

Great customer service with a team that actually cares about their customers. Service department is organized and scheduling is easy. More

by Dan.Delgado
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Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2023 -

Skyline Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Dan, and we're happy to hear that we met your expectations. Thank you for choosing Skyline Ford, we look forward to having you as a valued customer for many years to come! Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

November 03, 2023

Very professional and confident staff. I was kept informed about my recall and it was done in a timely fashion. I would highly recommend Skyline Ford. More

by MANDOCLYDE
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Recommend Dealer
Yes
Employees Worked With
Kelley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clevenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Philips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Ramsey
Nov 04, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

November 03, 2023

Quick service and so surprises. Very nice lounge to hang out it so that helps too. More

by Lorna
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Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2023 -

Skyline Ford responded

Thank you, Lorna, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Skyline Ford. Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

November 01, 2023

Great dealings with Victor and Jeff for the purchase of our 2023 Escape. We received a good amount for our trade in vehicle which made the new purchase a splendid deal. More

by johnr0201
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Uaiyue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Skyline Ford responded

John, Thank you for your very kind review. Victor and Jeff strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Skyline Ford. Congratulations on your new 2023 Escape! Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

November 01, 2023

Top notch sales dept. Did not experience high pressure from agents but very helpful and courteous. More

by JANNYCROUCH
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Dan "Wally" Waldron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Skyline Ford responded

Janny, Thanks for sharing about your experience with Skyline Ford. We appreciate your business and hope to see you again soon! Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

November 01, 2023

Art in service was very professional and keep us up to date on the extensive repairs that needed to be done on my explorer. More

by VICKIKOBE
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Skyline Ford responded

Vickie, Thanks for sharing about your experience with Skyline Ford. Arturo and our team appreciate your business and hope to see you again soon! Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

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