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Skyline Ford

Salem, OR

4.5
3,198 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning. Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends. Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's. Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends. Thank you for being a part of this great family!
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2510 Commercial St. SE

Salem, OR

97302

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Showing 3,198 reviews

November 30, 2023

Professional and friendly service Finished the work in a timely manner. I would recommend this service shop. More

by tombomb
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin Lawson
Dec 28, 2023 -

Skyline Ford responded

Thank you for the recommendation and for choosing Skyline Ford!

November 30, 2023

Abrupt and rude. That’s the best I can say. I Will not come back. More

by Jgdesigns01
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Arturo Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Skyline Ford responded

We'd like to hear more from you regarding your visit. Send an email to jima@skylineforddirect.com when you can or give us a call.

November 29, 2023

When I got back to get my car, they did not say anything about it. Asked for my money and sent me on my way. When I looked at the paper my breaks are in the red. No one told me. A lady then called and said More

by Ajneuma
Recommend Dealer
No
Employees Worked With
Gavin Lawson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin Lawson
Dec 21, 2023 -

Skyline Ford responded

We're genuinely sorry to hear about your experience with a lack of communication and the unresolved issues. It's our goal to provide attentive service and effective repairs. We'd like to hear more from you regarding your visit. Send an email to jima@skylineforddirect.com when you can or give us a call.

November 29, 2023

On time, fast, thorough, very helpful and courteous. They have my trust. That about covers it. More

by RMMAUTINO
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzales
Dec 28, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

November 29, 2023

Please see first text. Please see first text. I am thankful for Skyline Ford. If I ever purchase a vehicle again (three cars back was supposed to be my forever car), I will More

by Deemelendy
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 28, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

November 29, 2023

A problem with my car was diagnosed, but further examination showed car did not need repairs. More

by flcaffey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford and letting us take a peek at your vehicle!

November 29, 2023

They are absolutely amazing in the service department. I would recommend everyone to go there. Everyone was so amazing and great to be around. More

by Smashley060922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Skyline Ford responded

We are truly thankful for your recommendation and your visit. Thank you for choosing Skyline Ford!

November 28, 2023

Great Service with the Northwest detailing package. The care looks brand new and it was fairly easy to get it scheduled the same week. More

by zachary.taylor93
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel was awesome to deal with on the phone
Dec 28, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford for your detailing needs!

November 28, 2023

Mel greeted me right when I came in. She was amazing. Dom and Kendra greeted me also it was so fast and super friendly! More

by Run
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dom the porter! And Kendra thank you!
Dec 28, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

November 25, 2023

He was very professional and knew what we wanted He was easy to work with More

by TAYLORJAEGER101
Recommend Dealer
Yes
Employees Worked With
Garrett Lanz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett Lanz
Dec 28, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

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