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Skyline Ford

Salem, OR

4.5
3,296 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning. Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends. Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's. Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends. Thank you for being a part of this great family!
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2510 Commercial St. SE

Salem, OR

97302

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Showing 3,297 reviews

January 17, 2024

Friendly and reliable Super easy and very friendly staff that take care of your vehicle the right way More

by BRETTCOLLINS35
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin Lawson
Feb 08, 2024 -

Skyline Ford responded

We do our best! Thank you for choosing Skyline Ford!

January 17, 2024

I was only allowed to use my debit card to pay. The bank was closed and I was unable to pay. I found it frustrating that I wasn't allowed to pay any other way. More

by eidingma1
Recommend Dealer
Yes
Employees Worked With
With caveats
Feb 08, 2024 -

Skyline Ford responded

Thank you for this feedback and for choosing Skyline Ford!

January 17, 2024

It was easy and fast but he didn't say anything about the brake system being on the red. More

by jsheehan88
Recommend Dealer
Yes
Feb 08, 2024 -

Skyline Ford responded

Give us a call and we'd love to go over it with you. Thank you for choosing Skyline Ford!

January 17, 2024

Excellent professional service provided for our 2008 Ford Escape Hybrid & was available before time promised. A detailed explanation was provided of the repair needed to be completed. Will use Skyline Ford More

by ONESON53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't remember who it was that helped us, sorry. Everyone we met was AWESOME!!!
Feb 08, 2024 -

Skyline Ford responded

We look forward to serving you again. Thank you for choosing Skyline Ford!

January 16, 2024

Lots of delays and misordered parts caused what probably should have been a 2 week process to take a month, leaving me without a car. More

by CurtisG03
Recommend Dealer
No
Feb 08, 2024 -

Skyline Ford responded

We're sorry to hear you were without a vehicle and we want to ensure you we are taking steps to make your next visit worthy of all 5 stars. Thank you for your feedback and patience. We appreciate your review.

January 16, 2024

They made the process very pleasant. They listened to what I wanted and did not pressure me on things I didn't. More

by HAZMTR
Recommend Dealer
Yes
Employees Worked With
George Rangel, George Rangel
Feb 08, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

January 16, 2024

Helpful, friendly and informational The representatives that booked my service and those that checked me and provided customer service were outstanding. More

by BILLCHUCK9597
Recommend Dealer
Yes
Feb 08, 2024 -

Skyline Ford responded

We thought you were outstanding too! Thank you for choosing Skyline Ford!

January 16, 2024

I enjoy their service you're a great people to work with I would buy my Nick Ford from my company More

by eugene.pwcs99
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin Lawson
Feb 08, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

January 16, 2024

Great customer service. Thorough. Offered and accepted at homeless service. Good experience, minimal contact, timely. More

by stevenwdy4
Recommend Dealer
Yes
Employees Worked With
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Marr
Feb 08, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

January 16, 2024

It was a very smooth and easy process. Will definitely be purchasing from Skyline Ford again. Juan, Chad, Francisco, Marc, Octavio and BJ were all great to work with! Diane’s follow up was More

by NICELYDUNNWANGS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clevenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Campa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Campa, Marc Merzenich
Feb 08, 2024 -

Skyline Ford responded

You were great to work with too! Thank you for choosing Skyline Ford!

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