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Skyline Ford

Salem, OR

4.5
3,199 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning. Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends. Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's. Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends. Thank you for being a part of this great family!
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2510 Commercial St. SE

Salem, OR

97302

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Showing 3,199 reviews

December 14, 2023

Superb. Consistent. Thorough. Informative We can always depend on Vince and the dealership and its staff. More

by mikeverdun91
Recommend Dealer
Yes
Employees Worked With
Vince
Dec 28, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

December 14, 2023

Easy appointment scheduling. Easy check in. Short wait till done. Oil change 30 minutes start to finish. Courtesy More

by stevenwdy4
Recommend Dealer
Yes
Dec 28, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

December 14, 2023

Was given estimate for job ordered the job scheduled asap picked up car and rhe cost or bill was 1000 more dollars than estimate More

by Rhohnbaum
Recommend Dealer
No
Employees Worked With
Brian Fulton body shop manager
Dec 21, 2023 -

Skyline Ford responded

Thank you for sharing your feedback regarding the discrepancy between the estimate and the final bill for your service. We aim to provide transparent and accurate pricing to our customers, and we regret any confusion or inconvenience this situation may have caused.

Jan 12, 2024 -

Rhohnbaum responded

I expect to be made whole from your error and I expect a check of no less than $1,000 within 30 days.

December 14, 2023

Very good. Except I didn't have Juan Campa. I had Victor U and he was superb More

by LYNA.K.JONES
Recommend Dealer
Yes
Employees Worked With
Juan Campa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Campa
Dec 28, 2023 -

Skyline Ford responded

They're both great! Thank you for choosing Skyline Ford!

December 13, 2023

Fast, courteous, knew exactly what service was due. There's a nice coffee machine in the lobby More

by michelledeister
Recommend Dealer
Yes
Dec 28, 2023 -

Skyline Ford responded

The coffee is top-notch! Thank you for choosing Skyline Ford!

December 12, 2023

Very happy with the awesome service I get when I bring my car in to be worked on. More

by flnkar12
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin Lawson
Dec 28, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

December 12, 2023

Took way too long and if we were not set in the vehicle we purchased. We would have gone elsewhere More

by OFFICE12
Recommend Dealer
No
Employees Worked With
Patrick Ortwine
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Ortwine
Dec 21, 2023 -

Skyline Ford responded

Thank you for your feedback on your recent experience at our dealership. We understand that timely service is crucial and regret any inconvenience caused by the delay. We value your business and hope to have the opportunity to serve you better next time.

December 11, 2023

Julian was a great pleasure to work with. He was very informative and more than willing to help me out while purchasing my new car. He was constantly giving me updates and making sure everyth More

by Griffin Palmer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

December 11, 2023

They were great about starting in contact. Francisco did a great job of guiding me through the process More

by NISTICO.VINCE
Recommend Dealer
Yes
Employees Worked With
Marc Merzenich, Marc Merzenich
Dec 28, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

December 10, 2023

Friendly, knowledgeable and did what they could to make me feel I was being taken care of. More

by RICHARDSON_613
Recommend Dealer
Yes
Employees Worked With
Sage Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sage Bass
Dec 28, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

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