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Skyline Ford
Salem, OR
3,443 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning.
Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends.
Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's.
Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends.
Thank you for being a part of this great family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,443 reviews
January 31, 2025
This dealer does the job. Loaner car was good while new car got final quality check. Loaner car was good while new car got final quality check. More
by HELPPIEDOC
Verified Customer
January 27, 2025
Great service , They did what was needed and on time . I was very happy. . 1 st. Class Business I was very happy. . 1 st. Class Business More
by rz@salemdoorandsupply.com
Employees Worked With
January 27, 2025
Skyline was extremely helpful and accommodating. I came in knowing exactly what I wanted and they ensured I left knowing I had made the correct decision. Shout out to Devan for being amazing! I came in knowing exactly what I wanted and they ensured I left knowing I had made the correct decision. Shout out to Devan for being amazing! More
by Joshuakoller22
January 27, 2025
I have always trusted the service department and have appreciated the honesty Mel has given and the promptness of the service team. appreciated the honesty Mel has given and the promptness of the service team. More
by RKMERRILL1981
January 27, 2025
I was very dissatisfied with my experience. The dealership lacked communication and professionalism. My car was towed in on a Friday, and I was told it would be looked at by Monday or Tuesday. The dealership lacked communication and professionalism. My car was towed in on a Friday, and I was told it would be looked at by Monday or Tuesday. It wasn’t checked until the following Friday, with no updates or clear expectations. I received no text messages or phone calls regarding my vehicle until my car went through diagnostics. My car wasn’t ready until the next following Friday. I repeatedly called and often got voicemail. When I expressed concerns about needing my only vehicle to get to work, the response was dismissive with no apology or explanation. My car ended up being there for two weeks, which was unacceptable. Ashley from the dealership called afterwards asking if I was satisfied with my experience. I voiced the same concern. She was also dismissive and said there were other cars in front of me waiting for services and diagnostics. She claimed that is a normal timeframe. More
by Juliapayan4
Employees Worked With
January 26, 2025
Garret at Skyline Ford was super awesome and professional. Always made sure my needs were met and there was no pressure. professional. Always made sure my needs were met and there was no pressure. More
by KEVINRAYBURN25
January 26, 2025
Deal was quick and hassle free. Salesman was not pushy or overbearing. It was a positive experience! Salesman was not pushy or overbearing. It was a positive experience! More
by debsgotit2
January 26, 2025
Easy process. Great selection. Not pushy salesman. The financier went a little too fast for us and didn’t got over some details we wanted to finalize, such as our Great selection. Not pushy salesman. The financier went a little too fast for us and didn’t got over some details we wanted to finalize, such as our custom license plate. More
by PSALO64
January 24, 2025
Dealership personnel were very polite and professional. They were prompt on identifying the issue and fixing. They were prompt on identifying the issue and fixing. More
by JohnG
January 24, 2025
Service was fantastic! Everyone was very helpful and kind. I will be coming back for all services! Everyone was very helpful and kind. I will be coming back for all services! More
by NICELYDUNNWANGS
