Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Skyline Ford
Salem, OR
3,525 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning.
Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends.
Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's.
Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends.
Thank you for being a part of this great family!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,525 reviews
October 03, 2024
I was received at the garage promptly and was provided a shuttle within a few minutes. The technician troubleshot the door latch and replaced it. Nice people. shuttle within a few minutes. The technician troubleshot the door latch and replaced it. Nice people. More
by Rlbh2o
Verified CustomerEmployees Worked With
October 03, 2024
Colby and Tony made the sale easy. They found the right truck for me and made it worthwhile to come to Salem. They found the right truck for me and made it worthwhile to come to Salem. More
by F150 Ecoboost buyer
October 02, 2024
Fast and friendly, excellent service for my 2018 vehicle. Will continue to get my pickup truck serviced at Skyline Ford. Will continue to get my pickup truck serviced at Skyline Ford. More
by PAUL.BAUMGARDNER1946
October 02, 2024
The place was the worst in terms of pushing they stuff they wanted you to get and not actually helping with your problems. The last time we get the Escape serviced before it died, they lost a bunch of stu they wanted you to get and not actually helping with your problems. The last time we get the Escape serviced before it died, they lost a bunch of stuff for the 100000 mile check to be done as precautionary measures, yet the didn't bother to mention the mandatory recall. When the transmission went out a couple months later, they didn't do anything to help out with options other than say to by a brand new transmission. I did not get it replaced and didn't want anything to do with Ford again so I sold the car for parts and got a Chevy and couldn't be happier. More
by ruasoh
Employees Worked With
October 01, 2024
My service took almost 5 months because it was not a priority. The tech kept getting taken off the job. When I got the vehicle back not everything was fixed. I would expect to at least be told that ther priority. The tech kept getting taken off the job. When I got the vehicle back not everything was fixed. I would expect to at least be told that there was more issues. I went to another shop. More
by BRANDON.DAY03
Employees Worked With
October 01, 2024
Very friendly and professional. Showed me where to wait. Don’t know what else to say. The said my tires are getting worn Showed me where to wait. Don’t know what else to say. The said my tires are getting worn More
by carolgej
September 30, 2024
Non negotiable yet about $1000 overpriced. price of the extended warranty was absurd and I almost walked out on Finance Guy. Was not informed of color choices. I wanted brown interior and was price of the extended warranty was absurd and I almost walked out on Finance Guy. Was not informed of color choices. I wanted brown interior and was told it only came with blue. Turned out it does come in brown interior. Tires are noisy and I was told no swap was possible. Have asked for 2nd key fob twice and it couldn't be found though I was told it was ready. Please just mail it to me. More
by donf0
Employees Worked With
Dan "Wally" Waldron
