Skyline Ford

I suspect I'm not alone in walking into a car dealership with a certain amount of trepidation. All one has to do is read any online "guide to buying a new car" and you'll find seemingly endless dealership with a certain amount of trepidation. All one has to do is read any online "guide to buying a new car" and you'll find seemingly endless warnings ranging from how dealers will influence you, all the way to how they'll actually try and trick you. Add that to the fact that I don't buy cars very often (since buying my first car 33 years ago, this is the fifth one I've ever purchased, so it's not like I'm experienced at this), and you can imagine I was a little apprehensive when I walked into Skyline Ford. And let's face it--cars are somehow very seductive. I don't even consider myself a "car person," and yet if a salesperson said "Ya know, not only does this model come with an AM radio, but--when it's not cloudy outside--it can pick up not three, but FOUR stations," I would probably gasp in amazement and start writing out a check. It SHOULDN'T be like this: I mean, outside of a house or maybe a lear jet, a car is the biggest purchase most of us are likely to make. You would think that would make one calm, cool, collected, logical, cautious and reasonable...but it doesn't seem to work that way--at least not most of the time. And this is why I can so highly recommend Skyline Ford in Salem. I worked with John McComish. From the get-go, he clearly wanted to help me find not the coolest, most tricked-out car, but the BEST car for me. And he did this with no pressure whatsoever. It was actually a pleasurable experience--in fact, it was fun. To give an example of how good John is to work with, at one point (after my first test drive, and after I'd subsequently stopped by a few more times with questions), I went over to Skyline with my brother. I wanted to get his opinion on the car I was interested in. I asked John if he could open one up for us, so that we could take a closer look at it. He said he'd be happy to do so; but instead of taking us to one out in the lot, he went and got one, drove it up, and suggested another test drive. I asked if he would drive it, while my brother and I checked it out, and took notes on the interior, the ride, passenger comfort, etc. Maybe a less-scrupulous salesman would have insisted I drive, in the hopes I would catch "new car fever." But not John--he actually seemed to enjoy the fact that he would be the one doing the driving on that occasion! I don't want to make this a novel (there are several other positive things I could write, believe me). In short, everything I experienced at Skyline was top-notch. It was an absolute pleasure to work with John; however, I should mention that I was favorably impressed with the other personnel I met there as well. All very friendly, and professional. Head to Skyline Ford, and ask for Big John. You'd be hard-pressed to find a better salesperson to work with. More

They worked hard to help me get the truck I wanted. No pressure. Very happy with my purchase. I will go back for my next one. Thank you. pressure. Very happy with my purchase. I will go back for my next one. Thank you. More

I came into the dealership with no idea what the outcome would be. I told them up front I had very little down payment and I had bad credit. I expected to be treated poorly with those being the first words would be. I told them up front I had very little down payment and I had bad credit. I expected to be treated poorly with those being the first words out of my mouth but I was treated very well. Mark valued the price range I gave him and went to work right away to assist me in finding a car to fit my tight budget. Mark went to the finance department and instead of coming back with an attitude such as I've experienced many years ago in other dealerships, he came back with a compassionate attitude and let me know that the finance department was doing their best to find me a loan based on my financial limits. Mark and the finance department worked diligently until they found a loan for me and the other exciting thing is they worked quickly. I'm now driving a car that I really love, I have financing and I didn't have take a lot of time to do it. Over all I am VERY pleased with the service by Mark H in sales and Mark in financing. More

Incapable of solving technical issues. They would rather sell you parts instead of solving your problem. Also their costs are 25% higher then other nearby Ford dealerships. sell you parts instead of solving your problem. Also their costs are 25% higher then other nearby Ford dealerships. More

Everyone was very nice and friendly and very professional. It felt like we were dealing with family. The showroom was clean and inviting. The customer service was excellent. professional. It felt like we were dealing with family. The showroom was clean and inviting. The customer service was excellent. More

We shopped at several other dealerships, and without question the professional, no bull experience of dealing with skyline "Karim and Octavio" was outstanding compared to the other locations. We were h question the professional, no bull experience of dealing with skyline "Karim and Octavio" was outstanding compared to the other locations. We were happy with the trade value, the sales prices, and Chris in the financing office hard work at finding us a low rate. I would recommend that anyone interested in a good experience purchasing a car or truck visit skyline ford. Thanks to all involved. More

My girlfriend and I came onto Skyline Fords lot and were met by an energetic salesman named Jeff Wright. He showed us the two vehicles that we were there to compare. The Ford Edge and the Ford Escape. On hi met by an energetic salesman named Jeff Wright. He showed us the two vehicles that we were there to compare. The Ford Edge and the Ford Escape. On his way back from the office while getting the key to show us the inside of the two vehicles, he brought the brochures for each vehicle. We all three sat in the Ford Escape and compared the interior and exterior lengths and widths of the two. We both learned a lot about sizes and options the vehicles come with. It was an informative experience and he made it so comfortable for two girls out shopping to simply compare alike vehicles.When we are ready to purchase, we will absolutely be coming back to see Jeff! Thanks for all your help Jeff! More

Ole and BJ went out of their way to find me a car that I could love. I ultimately chose an Explorer but it was a bit out of our price range. BJ went above and beyond to get us a price that we could live w could love. I ultimately chose an Explorer but it was a bit out of our price range. BJ went above and beyond to get us a price that we could live with and I love my new car. John showed me its great features and the staff were very friendly, helpful and informative. I would highly recommend Skyline Ford to everyone if they are looking for easy to work with staff, great prices and great vehicles. Thanks again guys! More

Norm was great to work with, had a great experience and felt we got a great trade in value for our vehicle. Love my new Explorer! Would definately recommend this dealership. This is our second vehicl felt we got a great trade in value for our vehicle. Love my new Explorer! Would definately recommend this dealership. This is our second vehicle we've purchased thru Norm and Skyline. :) J D Young More

I have never had this excellent experience with a dealship. Jon was great person to work with and Mark the finance person was also great to work with. I will go back Thanks dealship. Jon was great person to work with and Mark the finance person was also great to work with. I will go back Thanks More