Skyline Ford
Salem, OR
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,357 reviews
I had a spur of the moment idea to research new vehicles and something easier for me to get in and out of due to a back condition. I did this research and submitted an information request on Sunday night an and something easier for me to get in and out of due to a back condition. I did this research and submitted an information request on Sunday night and had a response and information first thing the next morning. Jack and I exchanged a few emails and Jack was great at responding to my questions and providing information very quickly. He was very kind to wait until I was able to get to the dealership after work and before I knew it, I was driving off with the 2013 Ford Escape. The next day I realized I forgot a very important family item passed through many generations in my old car and although he wasn't working, he made calls and had the item ready for me to pick up the following day! The staff in the showroom also deserve mention as they were very kind and provided good conversation and great customer service while Jack and Mark worked to get the car ready. Working with Mark was also excellent. Having a bad car buying experience in my past I am very nervous when signing the papers. He was very reassuring and explained everything to me and even provided me information regarding my old extended warranty & gap insurance and how to get money back on that & the Escape if and when the time came. This was information that I was never made aware of in the past and great to learn! Thank you Jack for all of your help and hard work and making my car buying experince fast and easy!! You went out of your way with your help and service and kept the process moving along quickly knowing I had two anxious teenagers with me ready to go eat dinner. Overall, it was a wonderful experience and I have already recommended Skyline and the Escape to others and will continue to do so!! More
Being our first time dealing with Skyline Ford, we felt welcomed with no pressure to buy. We knew what vehicle we wanted and Daniel Waldron was helpful answering and servicing all of our questions which m welcomed with no pressure to buy. We knew what vehicle we wanted and Daniel Waldron was helpful answering and servicing all of our questions which made our decision making a lot easier, Thanks again Daniel (Wally) More
Have purchased new cars and have had them serviced at Skyline for 20+ years and have always been treated fairly, honestly and respectfully. If I ever had a concern I felt comfortable about discussing it Skyline for 20+ years and have always been treated fairly, honestly and respectfully. If I ever had a concern I felt comfortable about discussing it with them. Have a great day. More
I live in Corvallis, about an hour away from Skyline in Keizer. I called early on a Sunday and Ron answered. He went out on the lot and told me about Focus 5-door SE cars I was interested in. I came up, Keizer. I called early on a Sunday and Ron answered. He went out on the lot and told me about Focus 5-door SE cars I was interested in. I came up, took a test drive, and we came to terms on price. Monday I was rolling home in a new Ford. The entire experience was pleasant. I was offered an extended warranty, but never felt pressured. I'll be back next time I'm looking for a car. More
The dealership gave us a great deal on a car that's great for us.Wally wasn't pushy at all, he was friendly and positive. After the sale was already made, he even took the time for me to come back to the st for us.Wally wasn't pushy at all, he was friendly and positive. After the sale was already made, he even took the time for me to come back to the store so he could show me the all the features. I will definitly recommend Wally and this dealership to my friends and family when they need a car. More
We did not receive good customer servide at the Commercial sales lot. Sage Bass at the Kaiser lot read our e-mail and responded, saying he would help. We went there and the problem was solved imm Commercial sales lot. Sage Bass at the Kaiser lot read our e-mail and responded, saying he would help. We went there and the problem was solved immediately. We simply needed the code for the door lock and were ignored by the Commercial St. people. Also, Jennifer said we were entitled to a free oil change with the purchase of our car, and that had not been mentioned at the time of the sale at Commercial St. More
Jeff was very friendly & helpful. Over all a pleasant experience. When we couldn't agree on a price for the car we came to look at he got us into a brand new one for the price point we wanted. pleasant experience. When we couldn't agree on a price for the car we came to look at he got us into a brand new one for the price point we wanted. More
Everybody was great! It was a Saturday, and everyone was busy, but I never felt ignored. When it was my turn, Jeff helped in any way he could. You hire good people! was busy, but I never felt ignored. When it was my turn, Jeff helped in any way he could. You hire good people! More
Sage went out of his way to make our experience the best it could be; we are completely satisfied and would recommend Sage and Skyline without hesitation. it could be; we are completely satisfied and would recommend Sage and Skyline without hesitation. More
Jeff is awesome!! He accomplished what I felt was an impossible task: get me an incredible finance rate and a new car. I am now a believer! Jeff wasn't just about selling me the car. He was into fin impossible task: get me an incredible finance rate and a new car. I am now a believer! Jeff wasn't just about selling me the car. He was into finding the best deal for me. He was an instant hit with my children and myself as well. More