Skyline Ford

My husband and I trade in vehicles frequently. In 2011 we purchased two newer used vehicles from Sage. He treats us like we are his only client. I actually purchased my vehicle without the assistance of we purchased two newer used vehicles from Sage. He treats us like we are his only client. I actually purchased my vehicle without the assistance of my husband and I did not feel at any point that I was being treated any differently than if my husband would have been there. I have his cell phone number and I have called him on his off days (and once later in the evening when something in my car wasn't working how I thought it was supposed to) and he cheerfully answers my call and helps me with whatever my issues are. This is definately beyond the call of duty. We will continue to go to Sage for our cars and when it is time for our two boys to trade up their vehicles they will go to him as well as he is our "go to" guy. I highly recommend him! More

I was interested in the purchase of a new Escape. Jack went out of his way to find the right Escape for me. He was so nice that he came in on his day off to show me what he had in stock. We ended up buyin went out of his way to find the right Escape for me. He was so nice that he came in on his day off to show me what he had in stock. We ended up buying from him that night. I would recomend him and Skyline Ford to anyone interested in buying a new car. Nancy Machado More

These guys were friendly and helpful, and were definitely not pushy like some other dealerships where they try to apply pressure to make a sale. They seemed interested in working with us. Both my wife and I not pushy like some other dealerships where they try to apply pressure to make a sale. They seemed interested in working with us. Both my wife and I felt comfortable through the whole process. More

Marc and Jack listened to what what we needed. They did not pressure us and made us feel comfortable during the whole process. My husband and I felt valued as a customer. not pressure us and made us feel comfortable during the whole process. My husband and I felt valued as a customer. More

the sales part of was great, but when I started having problems with the vehicle the ran a diagnostic on it and told me that for further diagnostic I have to take it to a GMC dealership and that the sales problems with the vehicle the ran a diagnostic on it and told me that for further diagnostic I have to take it to a GMC dealership and that the salesman would get back to me on that.2 weeks later the vehicle is broke down and no one want to take care of it. It isn't their problem because it was purchased as is and the salesmen didn't add the extended warranty as I had requested. I had to walk part of the way home from Salem to Independence when the vehicle broke down. However they will do a free check to see what is wrong with it if I can get it towed to them. At this point I am still waiting for a call to see what is wrong. The battery is only 2 1/2 years old. More

Phil was a ray of sunshine on a typical rainy day in the Willamette Valley. Very knowledge and quick to point out features of interest. Phil took the time to not only make me comfortable with the choices of Willamette Valley. Very knowledge and quick to point out features of interest. Phil took the time to not only make me comfortable with the choices of potential vechiles but also with the experience I could and have experienced with the dealership since the future. I have already recommended to a few close friends the quality of the Keizer dealership and the staff that I have interfaced with. More

Steve gave me advice and direction on a four wheel drive Steve gave me advice and direction on a four wheel drive problem and how to solve it in a friendly and direct manner. Thank you. Steve gave me advice and direction on a four wheel drive problem and how to solve it in a friendly and direct manner. Thank you. More

My experience with Jack was great. I've bought a lot of new vehicles over the years and do all my shopping via Internet and don't really like most dealership experiences. Working with Jack was short and t new vehicles over the years and do all my shopping via Internet and don't really like most dealership experiences. Working with Jack was short and to the point just how I like it. Jack responded to emails quickly which was also appreciated. I was glad to purchase the truck locally as well. More

I saw the truck online and was very interested. I emailed the dealership and was contacted by Jeff White. I thought he did a good job of describing the truck and working with us. A price was decided emailed the dealership and was contacted by Jeff White. I thought he did a good job of describing the truck and working with us. A price was decided according to Jeff's description. My wife and I bought plane tickets and made arrangements to come pick up the truck and pay for it after inspecting it ourselves. We flew out and made it to the dealership. Jeff came out to meat us and was a very nice guy. We test drove the truck, and discovered the truck's front tires were shot, the incorrect size, and did not match the back tires. The back tires where also the incorrect size. The truck also had paint repairs done that were very obvious and not "cleanly" done. Looked like a cheap fix to sell the truck quickly. I talked with Jeff and said that we would still take the truck for the same price if the dealership would install all new matching tires. It took the management staff over an hour to make any decision about new tires and they came back with a poor offer (not even worth one tire replacement). We did not feel the offer was reasonable and it took the management staff another 45 minuets to come back with a counter offer. We finally took it because we where sick of being at the dealership (4 hours at this point). By the time we signed papers and left we had been at the dealership for 5 hours. We where happy with Jeff (salesman) and Mark (the finance guy), but extremely disappointed in the treatment of management staff. We felt as though our time, communication, and knowledge of vehicles were undervalued. We were treated as a number and not a customer by the management. Sincerely, Brian Oordt More

Staff was very nice and able to help me find the right vehicle for my business within my budget. Financing was great with a couple of options, and no pressure! vehicle for my business within my budget. Financing was great with a couple of options, and no pressure! More