Skyline Ford

on 5-21-12 I noticed my sun roof was leaking and I made the mistake of taking my vehicle to Skyline Ford in South Salem. The service department gave me a quote of $300.00 just to diagnose the problem. I wa the mistake of taking my vehicle to Skyline Ford in South Salem. The service department gave me a quote of $300.00 just to diagnose the problem. I was told they would need the truck for three days to fix it properly and they told me sun roof leaks are very expensive and could cost up to $1000.00 in repairs! At this point I'm looking at $1300.00 in work for an alleged leaky sun roof. Of course common sense would tell anyone something isn't right. I call LandMark Ford in Tigard. I was quoted $50.00 to 100.00 to diagnose and if I had them fix the problem they would incorporate the price to diagnose into the repair cost. They got me in the same day.... 2hrs later and for a 100.00 my un roof was diagnosed and fixed. It has rained since then and no leaky sun roof. I don't know what's wrong with this service department but they are dirty! More

Skyline Ford is great to work with. Jack was very pleasant to work with, and was very patient, especially with our 3 year old running around! Everything was upfront and honest, no games. I highly rec pleasant to work with, and was very patient, especially with our 3 year old running around! Everything was upfront and honest, no games. I highly recommend anyone purchasing a car here. Our Focus is a great car! More

I was looking for a specific truck, Danny found this truck for me. He is honest, kind, knowledgable, and made my trade in process a breeze. I highly recommend Danny and Skyline Ford/Valley Motor Co for truck for me. He is honest, kind, knowledgable, and made my trade in process a breeze. I highly recommend Danny and Skyline Ford/Valley Motor Co for anyone who is looking for a friendly experience while buying a car. The process can be stressful but they make it easy! Thanks Danny!! More

Danny is the best guy to work with. How easy going, nice, pressure free can you get? I knew what I wanted and got exactly that. My wife and I LOVE him! Thank you for making the car buying process ea nice, pressure free can you get? I knew what I wanted and got exactly that. My wife and I LOVE him! Thank you for making the car buying process easy!! Love the new car. More

I stopped by to test drive a 2012 Fiesta. The salesman I stopped by to test drive a 2012 Fiesta. The salesman were busy at the time with other customers but they had people there to ask me what I needed a I stopped by to test drive a 2012 Fiesta. The salesman were busy at the time with other customers but they had people there to ask me what I needed and to set up a test drive for me. I was impressed the others would step up to help that quick. They also made a effort to get the color of car I wanted. They didn't have one at their dealership so they had someone bring one in the next day in the color I had requested. I found the salesman very friendly and personable. The business manager was very knowledgeable about the financing and willing to explain it in terms that I could understand. It felt like he had all the time in the world to seal the deal with me. The only part I didn't like was talking payments and numbers with the salesman. There was some confusion between lease payments and financing ones. Despite the confusion in our conversation I am happy overall with the financing. I was set up with a credit union in my home town, with the payments in a range that I wanted and with a decent interest rate. I also went back to the dealer for additional items, coating treatment package and a trunk mat. Everyone was very friendly and seemed like they made an effort to take care of me as a customer. The parts guy didn't have the mat in stock but he had it shipped overnight so I could have it the next day. I also was given a brand new rental car to drive home as part of the coating treatment package. The lady in charge of that was very friendly and made sure I knew all the details. I found the people at the service counter in the garage very helpful also. They were very prompt to ask about helping me as I drove in and I had calls from two people the next day to tell me my car was ready to pick up. I'd have to say even though I'm not from Salem I wouldn't have any qualms about recommending this dealership to my friends or family. This is the first Ford car I've owned so this was a huge change for me. More

This dealership answers questions quickly and so you can understand the answers. Mr. White was very professional and knowledgeable about the car I was interested in and his open, friendly communication sty understand the answers. Mr. White was very professional and knowledgeable about the car I was interested in and his open, friendly communication style was great. Every staff person was friendly and competent. I was impressed with every aspect of my experience with Skyline Ford and especially Mr. White. More

best buying experience. jeff was great, friendly, no pressure, i will reccomend skyline and jeff to family and friends when they are looking for a new car or truck pressure, i will reccomend skyline and jeff to family and friends when they are looking for a new car or truck More

I went in looking for a car that was in my budget. I walked out with a new 2012 Ford Focus that I get many compliments on. The car is Great I get close to 40 M.P.G. I would highly recommend this dealers walked out with a new 2012 Ford Focus that I get many compliments on. The car is Great I get close to 40 M.P.G. I would highly recommend this dealership. Chris was very helpful in explaining the differnt places i could go to get the best interest rate.Jeff made sure I understood all of the differnt buttons in the car and what they do. I would recommend the dealership and all wonderful people that work there. More

The Staff at Skyline is very knowledgable and friendly. They were sincere in their effort to make sure that we were happy with what we purchased. They were fair in the price and financing that they provide They were sincere in their effort to make sure that we were happy with what we purchased. They were fair in the price and financing that they provided us. We would definitely recommend them to other buyers and will be returning for our future vehicle purchases. More

We were pleased to find Skyline Ford to be friendly and honest. In particular, our salesman, Jack Clevenger was helpful with all facets of our buying experience. He explained in detail different aspects honest. In particular, our salesman, Jack Clevenger was helpful with all facets of our buying experience. He explained in detail different aspects of the car we were wanting to purchase. He was knowledgeable and wanted us to return to him if we had any questions. The service area and customer service area were helpful as well. We were treated by ALL employees with respect and courtesy. More