Skyline Ford

Professional excellence! From the moment my wife and I stepped into the store we were treated like guests, not "a sale". Jeff went out of his way to find us the type of vehic From the moment my wife and I stepped into the store we were treated like guests, not "a sale". Jeff went out of his way to find us the type of vehicle we were asking for (a used Explorer) but there were none to be had. so I asked if we could take a new one for a spin just to experience the ride as we had never even sat in one before then. Jeff accommodated our request, described the features and benefits of the vehicle and told us about the customer cash incentives and other rebates available to us that might make the new car a good fit for us. I loved the Explorer, Jeff and his Manager, Dave Fountain brought together a fantastic deal, and we left with a new car-simple as that! Love these guys! Get treated like a friend-Get a great deal on a car-Go home happy! The team got a great assist from colleagues Mike Harder and Chris Wagner across the street to wrap up the financing and delivery, great job! Brent Bohannon Salem, OR More

Ed is great Very helpful. Remembered my name. Very thorough. Called me back, ordered small part, when we realized it was not included with the first part order Very helpful. Remembered my name. Very thorough. Called me back, ordered small part, when we realized it was not included with the first part ordered ?? More

Pleasant Car Buying Experience I was looking for a used car with low mileage, and found a 2013 Ford Focus on Skyline Ford's web site. Using their online form, I scheduled a test I was looking for a used car with low mileage, and found a 2013 Ford Focus on Skyline Ford's web site. Using their online form, I scheduled a test drive. Korey was the salesman who showed me the car and accompanied me in the test drive. He is knowledgable and pleasant. I did not feel pressured to make any decisions. The Ford Focus was very clean inside and out. I also met with Marc in the Finance office to discuss and extended warranty for the car. Marc clearly explained my options. The paperwork was done quickly. As they were busy and short-staffed on a Sunday, I came back the next day to meet with Korey. He sat with me in the car and explained all the knobs and buttons to me: audio system, locks, lights, information display, etc. As a woman on my own, I was happy to be treated with respect there. I was also happy to be able to use their web site, online forms, and texting to communicate. I would feel comfortable telling any of my friends to go to Skyline Ford. More

Straight forward and Honest I bought a 2008 Ford F-150 from Skyline. Jon was our sales man and he was knowledgeable and looked up information he didn't know. The truck was very I bought a 2008 Ford F-150 from Skyline. Jon was our sales man and he was knowledgeable and looked up information he didn't know. The truck was very clean and in great condition. We discussed dealer trade options but could agree on a trade value. Skyline was respectful but didn't try to pressure us to buy at any time. I was able to sell my cars to a private party and then came back to Skyline a few days later. We were able to agree on a price and financing deal that worked for me and I now have the truck I had been looking for. Skyline had it ready with all of the paper work ready to sign, so it took less than 20 minutes to complete the deal. There was no pressure to sign an extended service agreement. All in all I was very pleased with the experience and satisfied with the deal. I will definitely look at Skyline Ford in the future when by my next truck, which hopefully wont be for 15 years or more. More

Best Day Ever! This morning we went to Kendall Ford to look at a used vehicle. After roaming the lot looking at cars and no one coming out, we went inside to find a This morning we went to Kendall Ford to look at a used vehicle. After roaming the lot looking at cars and no one coming out, we went inside to find a salesman. There was no one in the building, we waited and waited and then called and told all employees were in a meeting and someone would be out at some point. We were there a total of 40 mins with no help so we looked up Skyline Ford. We found they had new cars that were less expensive then the used Ones we were looking at. As soon as we arrived we were greeted by Korey at the sidewalk. He was so polite and calm and asked us if we wanted to look around or if we had something in mind. He was incredibly friendly, helpful and personal. He never once made us feel pressured or pushed, he clearly had our best interests at heart. The entire process was smooth and easy,best experience buying a car. Marc was extremely helpful and friendly and was looking out for our best financial interest and helped us save money by explaining each of our options. He made sure we got exactly what we needed instead of paying for things we didn't. All around it was an amazing experience that I will share with everyone. More

Easy going and friendly sales staff My husband and I purchased a new Ford Escape from Jeff White at Skyline Ford, on Valentine's Day. Jeff was not only extremely knowledgeable, but just My husband and I purchased a new Ford Escape from Jeff White at Skyline Ford, on Valentine's Day. Jeff was not only extremely knowledgeable, but just as important was very personable and laid back when going through the process. I never felt like we were being pressured in anyway, which was great because buying a new or used car from certain dealerships can be VERY stressful and aggravating. But Jeff (and the finance guy too) helped the process run smoothly. I also truly appreciated the follow up calls, from both Jeff and a customer service rep, asking if everything was going ok with the car, if we had any questions or concerns, etc. All in all a very professional, pleasant experience. Thank you Jeff! -Krista and Jerry Iverson More

Out of his way to help We did not even buy our truck from Skyline but they were the ones that did the engine replacement for us. When our truck broke down 7 short months la We did not even buy our truck from Skyline but they were the ones that did the engine replacement for us. When our truck broke down 7 short months later (unrelated to the engine replacement) I called Skyline and was transferred to Octavio. It was a Sunday and I was in North Plains. There was "nothing" he could do to help me. He was friendly, offered suggestions, called his off duty service manager and gave me advice. I almost felt like if he could have, he would have come and towed my truck himself. He did some digging around, called me back gave me all the information I might need and even provided me with his service managers personal Cell number in case I have any other questions. All in all, I got my truck down to Skyline and it is being taken care of. Thank you Octavio for your help! More

Love my New Truck!! Thank You Jeff White your the greatest! We were able to get what we wanted and it was easy and quick. Thank you Jeff for you confidence and willingness to work with us. We had fun as we wa We were able to get what we wanted and it was easy and quick. Thank you Jeff for you confidence and willingness to work with us. We had fun as we waited for the bank approval looking over the new truck. Marc Thank you for a smooth purchase. Thanks you More

GREAT SERVICE I've bought many new Fords, but never ordered one. Kelley helped me order my new F150 and made sure I got exactly what I wanted. The process was smoo I've bought many new Fords, but never ordered one. Kelley helped me order my new F150 and made sure I got exactly what I wanted. The process was smooth, easy, and faster than I expected. The experience changed my perspective of car buying and I'm sure I'll be a repeat customer. THX! Todd More