Skyline Ford

THANKS I WOULD LIKE TO THANK PHIL McCOLLY AND SAGE BASS FOR ALL THE WONDERFUL HELP THEY GAVE US WITH BUYING A NEW CAR .ALSO JENNIFER BERNARD FOR ALL THE I WOULD LIKE TO THANK PHIL McCOLLY AND SAGE BASS FOR ALL THE WONDERFUL HELP THEY GAVE US WITH BUYING A NEW CAR .ALSO JENNIFER BERNARD FOR ALL THE HELP IN THE SERVICE DEPT. SHE IS THE GREATEST! YOU HAVE A WONDERFUL STAFF AT SKYLINE THANKS !!!!! More

Pleasant and helpful. I came in to purchase an additional Remote for my Ford Focus. Bob was pleasant, helpful, and helped me save $5.00 on my purchase. I would be happy I came in to purchase an additional Remote for my Ford Focus. Bob was pleasant, helpful, and helped me save $5.00 on my purchase. I would be happy to deal with him again. More

Great Experience I have never liked shopping for cars, but Jeff made it a great experience. The cars we were looking at were on two different lots. Jeff pick up the I have never liked shopping for cars, but Jeff made it a great experience. The cars we were looking at were on two different lots. Jeff pick up the other car and brought it to us so we could compare both cars. Jeff answered all our question about the cars and financing. Jeff's customer service was top rate. This is all while they are under construction. More

Great Customer Service Frank is amazing! He makes buying a car so incredibly easy and isn't your typical car sales man! Very friendly, goes above and beyond for his customer Frank is amazing! He makes buying a car so incredibly easy and isn't your typical car sales man! Very friendly, goes above and beyond for his customers! More

Great job Skyline! The Skyline team of Jon, Korey, Mark, and Chad went out of their way to make our car buying experience very positive. They were helpful without being The Skyline team of Jon, Korey, Mark, and Chad went out of their way to make our car buying experience very positive. They were helpful without being pushy, they negotiated in a friendly and professional manner so that I didn't feel pressured. We will certainly shop here for our next vehicle! More

Frank Roe my Hero! Big thanks to Frank Roe at Mercedes of Salem. I assumed the car buying process would be a lot like the (awful) process of shopping for jeans, Frank p Big thanks to Frank Roe at Mercedes of Salem. I assumed the car buying process would be a lot like the (awful) process of shopping for jeans, Frank proved me wrong. I started my auto shopping process with Frank and had no reason to go anywhere else. Perfect car, perfect payment. He organized everything before we came in so all we had to do was show up ad sign. No haggling, no sleezy salesman cologne in the air....HE even dropped the price to insure we were approved. If you're shopping, start with Frank if you want to ENJOY the process. More

Buying a truck I looked at the inventory online, called to make sure the truck was still their. Took it on a test drive. The price was good, employees were very hel I looked at the inventory online, called to make sure the truck was still their. Took it on a test drive. The price was good, employees were very helpful and nice. In and out in about one hour. More

Great Service! Great service from Bob in the Parts Dept. I needed to replace a mirror on my daughters car ASAP. They didn't have the part in stock but Bob stated he Great service from Bob in the Parts Dept. I needed to replace a mirror on my daughters car ASAP. They didn't have the part in stock but Bob stated he would have it first thing the next day. Sure enough I received a call by 10 am that the part arrived. They also offered to install it right then and was very happy with making the decision go to Skyline Ford. Thank you Bob! John M More

Exceeded My Expectations! This was my first experience of buying a car at a dealership. I had a very limited budget to work with so my expectations of what I could afford never This was my first experience of buying a car at a dealership. I had a very limited budget to work with so my expectations of what I could afford never reached the level of a new car. I went to Skyline Ford because they had some used cars I wanted to see. Jeremy greeted me on the lot and went to work helping me get the most for my money. To my surprise, Jeremy, Chad and Marc worked their magic and I drove away in a brand new Fiesta. I felt throughout the whole process that they were really working on my behalf and not pushing their own agenda. I've already told several friends and family members about the great experience I had at Skyline and I will continue to share my fabulous experience with anyone who will listen. More

parts department while waiting for the service department I noticed a touch-up paint display at the parts department counter. Bob was very helpful in helping select th while waiting for the service department I noticed a touch-up paint display at the parts department counter. Bob was very helpful in helping select the correct color which needed to be ordered. The order was placed at about 5 p.m. The very next morning Bob called to let me know my order had arrived. Now that is truly amazing service! More