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Skyline Ford

Salem, OR

4.5
3,375 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning. Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends. Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's. Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends. Thank you for being a part of this great family!
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2510 Commercial St. SE

Salem, OR

97302

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Showing 3,375 reviews

March 14, 2016

Straight forward and Honest I bought a 2008 Ford F-150 from Skyline. Jon was our sales man and he was knowledgeable and looked up information he didn't know. The truck was very More

by Adam Crafts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Myhre
March 12, 2016

Best Day Ever! This morning we went to Kendall Ford to look at a used vehicle. After roaming the lot looking at cars and no one coming out, we went inside to find a More

by Snkeady6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Octavio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Merzenich, Korey Miller, Marc Merzenich
March 11, 2016

Easy going and friendly sales staff My husband and I purchased a new Ford Escape from Jeff White at Skyline Ford, on Valentine's Day. Jeff was not only extremely knowledgeable, but just More

by K and J Iverson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2016

Out of his way to help We did not even buy our truck from Skyline but they were the ones that did the engine replacement for us. When our truck broke down 7 short months la More

by KrisM
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Octavio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2016

Love my New Truck!! Thank You Jeff White your the greatest! We were able to get what we wanted and it was easy and quick. Thank you Jeff for you confidence and willingness to work with us. We had fun as we wa More

by lilbitminis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2016

GREAT SERVICE I've bought many new Fords, but never ordered one. Kelley helped me order my new F150 and made sure I got exactly what I wanted. The process was smoo More

by whocares
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 29, 2016

Satisfied customer Stopped in to Skyline ford to look at different colors of the F150 super cab 4x4 Friday. I was on the way to purchase a truck from another ford dea More

by Dave 33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2016

Great experience. We bought a 2016 F250 Lariat crew cab. Jeremy was very professional and pleasant to deal with. We needed steps on the vehicle and Jeremy took care of More

by coasty
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Gattenby
February 24, 2016

Jeremy and early morning I showed up at 8:02 am and was interested in looking at a Mercury Milano. By 10:30 am I was driving away with it. he was at home at 8:02 but quickly More

by Christian w/ Allstate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Octavio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Gattenby
February 22, 2016

Crappy Service I HAD to take my vehicle here for recall work as the Keizer Ford dealership was not able to do the work. The service at Keizer is always phenomenal, t More

by barrelrunner33
Recommend Dealer
No
Employees Worked With
Not sure their names since they didn't want to talk to me
Feb 22, 2016 -

Skyline Ford responded

Good Morning! We are so sorry to hear you had a bad experience at the South Ford store. Skyline Ford prides ourselves on outstanding customer service and we are disappointed to hear that your experience was less than stellar. I have taken this review to our Service Manager, Brandon Adams, and he would like to speak to you in regards to this matter so that we can promptly rectify the situation. You can reach him by calling our main number, 503-581-2411. He is anxiously awaiting your call. I do hope we are able to turn this situation around and continue to have you as a valued customer. Again, we apologize for any inconvenience or ill feelings this may have caused you and look forward to making this right. Thank you for your review. Your opinions and feedback are important to us. Kind Regards, Margaux Ames 503-581-2411 Ext: 153

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