Skyline Ford

Purchaaws used truck it was hassel free and no sales pressure. great experience. friendly and made sure our comfort while waiting was good. would use them again and send it was hassel free and no sales pressure. great experience. friendly and made sure our comfort while waiting was good. would use them again and send my friends. More

Didn't seem to be listening to me at all Update: Received a call from Vernithea. She had done some research and determined that Ford didn't have a vehicle that met my needs. I appreciated t Update: Received a call from Vernithea. She had done some research and determined that Ford didn't have a vehicle that met my needs. I appreciated the time she took to call me and address my concerns and give me an honest assessment. I stopped by Skyline Ford today to see if Ford had a car similar to the Chevy Volt. I had two requirements: Must be a plug-in EV that qualifies for the full $7500 tax credit (which means it has to have at least a 16 kWh battery), and must also have a gas-powered range extender. I had no idea if Ford made a car that met these requirements, but surely a dealership would be able to tell me, right? Nope. It felt like the sales associate I worked with just heard "plug-in electric" and ignored everything else I had said. It really felt like she thought all EVs were the same. The first car she showed me was the Ford Focus Electric. It had a large battery (23 kWh) that qualified for the full tax credit, but no gas range extender. I had mentioned this as a requirement several times. Did she just ignore that part? When I mentioned that as a requirement yet again, she then showed me the Ford Fusion Energi. It was a plug-in electric with a gas range extender, but the battery was too small to qualify for the full tax credit (only 7 kWh). When I mentioned this, her response was, "We're not accountants, we don't know which credits a car qualifies for." Why didn't she say this from the very beginning when I mentioned the tax credit as a requirement?! If I give you a list of my requirements, and you're not 100% sure if any of your cars meet those requirements, just say so. It really felt like she just wasn't listening to me at all. Throughout the entire interaction she kept trying to push lease options on me, even after I clearly stated several times that I wasn't interested in leasing. She asked me what I did for work twice in the span of five minutes. She asked me several times why I wanted a new car, and didn't seem to accept "Because I like new cars" as an answer. Maybe she was just having a bad day, but this was the most frustrating dealership experiences I've ever had. More

Purchased a used car After not finding "my perfect car" to transport 4 six foot teens all wearing size 13 shoe sizes at the Portland Automobile Show this past weekend, I f After not finding "my perfect car" to transport 4 six foot teens all wearing size 13 shoe sizes at the Portland Automobile Show this past weekend, I felt helpless and thought I would go whine to Jennifer, who is famous for listening and has assisted us with everything car since 2014. Dave Fountain at Skyline Ford, happened to be free in Sales and marched us over to the perfect car that met our needs and provided a few extra surprises that we appreciated. The next day JP in service arranged for every part we added to the car. As a final WOW, Jennifer helped restore 2 broken key fobs for me, continuing the excellent service I was so fortunate to stumble into just because the shop is close to my home. Thank you, Skyline! Five Stars! More

Great Experience Don Frederickson did a great job helping me replace my work vehicle. We tried to source an existing one from the northwest initially, but ended up or Don Frederickson did a great job helping me replace my work vehicle. We tried to source an existing one from the northwest initially, but ended up ordering to tailor it more to my use. Don was helpful in doing the availability research and then with developing the order specifications. I enjoyed working with him through the process and would seek him out again. More

Korey Miller - Excellent Customer Service Our vehicle need was to upgrade from our 2001 F-150 Super Crew to a new truck adequate for towing a new travel trailer. After describing our travel t Our vehicle need was to upgrade from our 2001 F-150 Super Crew to a new truck adequate for towing a new travel trailer. After describing our travel trailer to Korey, he advised as to vehicle options and immediately focused on a new F-150 Super Crew particularly equipped for our towing needs. He was most knowledgeable on all the features of the new truck and in particular how it would more that meet our needs without moving up to a F-250 at a much higher cost. Thanks, Korey. More

Jennifer & Jeremy are awesome I have been coming to Quicklane for years and am always greeted with respect and courtesy. It amazes me when I get a call from Jenny a few days later I have been coming to Quicklane for years and am always greeted with respect and courtesy. It amazes me when I get a call from Jenny a few days later just to make sure everything went well. Customer service is A#1! More

Great Salesperson I purchased a used 2014 Focus to tow behind my motorhome. My sales person I worked with, Malisa Berthelsen was great!!! She showed me several vehicle I purchased a used 2014 Focus to tow behind my motorhome. My sales person I worked with, Malisa Berthelsen was great!!! She showed me several vehicles that would work and was very knowledgeable about tow vehicles. She was not a high pressure salesperson which I appreciated. After I decided on which vehicle to purchase she took time to go over every detail and operation of the vehicle with my wife and I. If you are looking for a great salesperson, ask for Malisa who is going to be at the Keizer store. More

family with integrity Extremely warm, candid and gracious experience with Wally Tomale.. the day I brought my 2003 vw bug home I had a malfunction light come on. Wally has Extremely warm, candid and gracious experience with Wally Tomale.. the day I brought my 2003 vw bug home I had a malfunction light come on. Wally has been kind, and even though there is no warranty, is going to ask the power's that be to sort it out. I know I got a great deal on a fine car, and have made an excellent choice in becoming a part of the family at this family owned dealership. You go Wally, you go Service Department, and you go Skyline Ford! More

Ford service center. I've been a Ford customer for over ten years. Everytime I've had to reach Ford for issues it's been resolved above my expectations and done quickly. J I've been a Ford customer for over ten years. Everytime I've had to reach Ford for issues it's been resolved above my expectations and done quickly. Jason Flanagan has personally handled any issues I have encountered and been great doing so. More

Excellent experience ask for Korey Miller Best vehicle purchase I've had. Korey Miller is fantastic. Honest and gets it done no games. Korey listened to what I wanted and my price range and de Best vehicle purchase I've had. Korey Miller is fantastic. Honest and gets it done no games. Korey listened to what I wanted and my price range and delivered. He does what he says. More