Skyline Ford

Skyline Ford Rocks Jeremy was easy to deal with and made our buying decision painless. The financing was also fast and informative. The older gentleman (think his name Jeremy was easy to deal with and made our buying decision painless. The financing was also fast and informative. The older gentleman (think his name was Tom) was very polite. More

Terrible Service I made a service appointment two weeks ahead. I brought my car in at the scheduled time, which was 8am. By 1pm, I had not received an update. I had to I made a service appointment two weeks ahead. I brought my car in at the scheduled time, which was 8am. By 1pm, I had not received an update. I had to call in and was told my car had not even been looked at yet. I asked why I made an appointment and was told by Vince that it was to check the car in, not to have it looked at. I asked to speak to the service manager and he promised to have the car looked at within the hour. By 3:30, he called me and said they couldn't find what was wrong with it. He said,"sometimes these little gremlins are hard to find." You know what else is hard to find at Skyline Ford? Good service. I finally told him I would pick up the car and take it somewhere else. Of course, the car wasn't ready for pick up until almost 5pm. A whole day wasted and $150.00 spent to find out how much this dealer knows how to fail. Also, I left a voice mail for their customer service person and she never called me back. If you have a ford and need work done on it, take it somewhere else... ANYWHERE else. More

Great Customer Service and Great People Walt and Garrett made buying our new truck a great experience, They worked very well help use get into the truck and to be able to get what we wanted Walt and Garrett made buying our new truck a great experience, They worked very well help use get into the truck and to be able to get what we wanted put on the truck. Thank you for the great customer service and making use feel welcomed to buy there.. More

Polite and Professional We went to Skyline Ford to look at a peticular car from an online ad. Response time to our email was quick! Told them we were on our way. Korey had th We went to Skyline Ford to look at a peticular car from an online ad. Response time to our email was quick! Told them we were on our way. Korey had the car ready to go for a test drive. He was easy going and a pleasure to work with. We felt like he was there to negotiate and work for us. We are very satisfied with the car and price we paid. Thank you Korey for a great experience! More

Service for System Malfunction The malfunction light was illuminated so took it in to be serviced. Katrina, the service writer, said it may be several hours before they could fix The malfunction light was illuminated so took it in to be serviced. Katrina, the service writer, said it may be several hours before they could fix it. Actually, the car was repaired in about an hour and 45 minutes so managed to be finished several hours early. I am pleased with the end result as the car was fixed in about half the time expected, the service people are pleasant and knowledgeable and the customer waiting area is pleasant and has coffee available. More

Geat Sale on new Ford Escape SE I bought a new Ford Escape yesterday, once I told the sales manager I was ready to make a deal right now. Walley was there to help the process go fas I bought a new Ford Escape yesterday, once I told the sales manager I was ready to make a deal right now. Walley was there to help the process go faster . I highly recommend if your thinking of buying a new car or truck to check with Walley first. More

Great service ! Went in last minute to get a new car and Malisa met me at the door and provided an pleasant and very easy car buying experience. She was great as well Went in last minute to get a new car and Malisa met me at the door and provided an pleasant and very easy car buying experience. She was great as well as the guys doing the numbers. Very easy going experience and didn't feel pressured like one normally does when car shopping. Mark More

Great service pleasant people to deal with I have no complaints with our buying services. The staff was pleasant and made the experience a wonderful one. I would definitely go there again!! I have no complaints with our buying services. The staff was pleasant and made the experience a wonderful one. I would definitely go there again!! More

Great service; thank you Frank @ service dept. We just came to town recently from out of state and wanted to establish ourselves and our Ford Explorer with a new dealership/service department. Our We just came to town recently from out of state and wanted to establish ourselves and our Ford Explorer with a new dealership/service department. Our first experience was very good. Pleasant clean environment, good people like Frank Trentacosti that we dealt with, were, knowledgeable, friendly and and answered all of our questions. Service to car very satisfactory. I don't want to leave any one out in the service department including the cashier....a big thank you to the entire service team. More

Amazing sales experience This was by far the best time I have had buying a new vehicle. Jeff was very professional and I could not have asked for a better salesman. He was ver This was by far the best time I have had buying a new vehicle. Jeff was very professional and I could not have asked for a better salesman. He was very straight and to the point and made sure he only recommended what I wanted, not what he felt I should get. I would definitely return here for another vehicle if I needed it. I would make sure I called Jeff first to make sure I worked with him again. More