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Skyline Ford

Salem, OR

4.5
3,530 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around ...
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2510 Commercial St. SE

Salem, OR

97302

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Showing 3,530 reviews

November 25, 2024

Gavin was super helpful, communicated well, and did his best to get my car back to me as soon as possible. Thank you More

by CSAMBLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

November 25, 2024

I received quick and friendly service, Gavin is a good communicator and I felt my vehicle received good care More

by andrewapopp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

November 25, 2024

Dealership was quick to get me in, MEl (service advisor) was very informative and very polite. More

by calikenny2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

November 25, 2024

I enjoyed the buying process, it was straightforward and fast. Everyone involved made it a positive experience. More

by Love my Bronco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Campa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Uaiyue
Dec 04, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

November 24, 2024

Didn't fill the fluids, and didn't take the old sticker off the window. Dont remember who the advisor was More

by lrsilvertree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff White
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Skyline Ford responded

Thank you for the review. We'd love to hear more about your visit. Give us a call or shoot a quick email to jima@skylineforddirect.com when you can.

November 22, 2024

This dealership has had two of my Ford Broncos for 3 months and I have received no communication from them in addition they have pushed back my service start date multiple times. I am extremely disappo More

by Mbodtker
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Octavio Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Lawson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2024 -

Skyline Ford responded

Hello I sent you my information privately. Please call or email me at your convenience. I do not show any voicemails or emails from you. Look forward to speaking with you. Thank you Octavio Hernandez

Nov 23, 2024 -

Skyline Ford responded

We sincerely apologize for the frustration and inconvenience you’ve experienced with your Broncos’ service at Skyline Ford. This is not the level of service or communication we strive to provide. Please contact us directly at jima@skylineforddirect.com so we can address your concerns and work to resolve this situation promptly. Thank you for bringing this to our attention.

More
November 22, 2024

Julian was AMAZING. He worked with me and made sure we did everything we could to get me into the car I was DREAMING about. 100% will go back in the future and I will re More

by Reilynn Frazier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Skyline Ford responded

Julian is amazing! Thank you for choosing Skyline Ford!

November 22, 2024

Julian gave me the best experience I’ve ever had buying a car. He was transparent, genuine, and personable. There was one moment where the guy literally got goosebumps because he was so excited about getting More

by Maison Pebworth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Frederickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernardo
Dec 04, 2024 -

Skyline Ford responded

We're glad we could provide the best experience ever! Thank you for choosing Skyline Ford!

November 21, 2024

I've gotten good service with my Ford EcoSport. Sometimes it's hard to get in quickly. Price is fair, and the location is easy to find. More

by Hopkinsbe29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

November 21, 2024

I had a recall and oil and anti-freeze change done this time. My only complaint is that the technician changed the option on the instant fuel gauge to the left of the steering wheel while doing his work an More

by SIRBOZO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Wade
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The person I dealt with was in his 30's, dark hair, with a beard.
Dec 04, 2024 -

Skyline Ford responded

Thank you for the feedback regarding your visit. We'll make sure your next one is worthy of all 5 stars. Thank you for choosing Skyline Ford!

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