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Skyline Ford
Salem, OR
3,475 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning.
Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends.
Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's.
Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends.
Thank you for being a part of this great family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,475 reviews
October 25, 2018
"The True Meaning of Customer Service!" Once again I need the assistance for my Used Truck purchase. And once again, I experience something that I thought was lost in this Industry, "Quality Once again I need the assistance for my Used Truck purchase. And once again, I experience something that I thought was lost in this Industry, "Quality, Sincere, Thoughtful Customer Service. I Thank Jason Flanagan for his sincere desire to help a customer coming in for service. He quickly resolved my issues and I was on my way. Service after the sale, Terrific!, You guy's set the bar that others SHOULD follow! Thank you for the warm courteous service. Sincerely, Customer for Life, David Gor More
by Chinaman
October 24, 2018
Great I purchased a new car and it just wasn't what I needed. I went back to Jeremy and he helped me get into another vertical that I just love. He is gr I purchased a new car and it just wasn't what I needed. I went back to Jeremy and he helped me get into another vertical that I just love. He is great. More
by Malia G West
Employees Worked With
Jeremy Gattenby
October 23, 2018
Not just satisfied. I'm happy. My wife and I wanted to replace our 1995 F-150 XL with a newer truck. Phil McColly steered us toward a 2010 F-150 XLT after I gave him my "wants." He My wife and I wanted to replace our 1995 F-150 XL with a newer truck. Phil McColly steered us toward a 2010 F-150 XLT after I gave him my "wants." He showed me something better, a 1-owner, clean straight body, locally maintained (at Skyline itself no less) beauty. Printed me out a Carfax even. I didn't want to buy the first vehicle we looked at, and Phil was OK with that. We kept in touch with Phil while we looked around for a week and came right back and bought that first truck. We were given a generous trade-in on our '95. Phil went the extra mile for us. All around happy experience. Our insurance agent said "Wow, that looks brand new." More
by GotNewTruck2018
Employees Worked With
Phil McColly
October 20, 2018
xlnt dealer and salesman We bought a 2013 used Taurus from Skyline Ford sales rep. Jon Myhre he was very trustworthy and honest; which was very important to me, Jon was very p We bought a 2013 used Taurus from Skyline Ford sales rep. Jon Myhre he was very trustworthy and honest; which was very important to me, Jon was very professional and easy to deal with. This is a first class dealership and sales team, I would recommend them to everyone, GOOD JOB JON & SKYLINE FORD!! THANK YOU VERY MUCH, More
by treehugger
Employees Worked With
Mark mgr,, Jon Myhre, Marc Merzenich
October 19, 2018
Great buying experience. Easy and fast. We will be back! Our experience overall was great. Jeff White took great care of us. Very knowledgeable and friendly. Took time to explain everything. We dealt with Our experience overall was great. Jeff White took great care of us. Very knowledgeable and friendly. Took time to explain everything. We dealt with Jeff, from our first call related to a advertisement, Until we drove away. Everything was up front, and completely Explained. More
by Larry Wallace
Employees Worked With
October 17, 2018
Fusion Jeremy made me feel comfortable & welcomed. He went over all my options and explained all the pros & cons of my choice. Before going to Jeremy, I had Jeremy made me feel comfortable & welcomed. He went over all my options and explained all the pros & cons of my choice. Before going to Jeremy, I had gone to Kendall ' s finance dept. to do a lease buyout. Instead of offering options, he said for me to go thru another financing co. It made me choose to not do business w them. I would highly recommend Jeremy for anyone's needs on a vehicle. My 3 yr old grandson was trying to buy a $40 vehicle for $2.00. Jeremy just wouldn't cut a deal. :) More
by Jonlyn4
Employees Worked With
Juan, Jeremy Gattenby
October 14, 2018
Absolutely the best! I recently got in a car accident and Kelley went above and beyond to get me into the car I wanted, both the sales and service department at skyline Fo I recently got in a car accident and Kelley went above and beyond to get me into the car I wanted, both the sales and service department at skyline Ford are hands down the best! My car will be there for everything it needs. More
by Cowgirlup0289
Employees Worked With
October 14, 2018
Positive Experience Phil was a pleasure to work with and very knowledgeable. He took the time to explain all the options and features and made our decision making easy. W Phil was a pleasure to work with and very knowledgeable. He took the time to explain all the options and features and made our decision making easy. When it came time to sit down and talk numbers Phil made it easy. We didn't feel pressured at anytime through the whole process and drove home in a new rig. Thank you Phil Rick & Heidi More
by Dude
Employees Worked With
Walt Sommerson, Phil McColly
October 04, 2018
Oil Change! Again, going to Skyline Ford and having our oil changed yesterday was a wonderful experience. These folks know how to give the BEST CUSTOMER SERVICE E Again, going to Skyline Ford and having our oil changed yesterday was a wonderful experience. These folks know how to give the BEST CUSTOMER SERVICE EVER. Heather and I thank you all for your hard work and your Excellent Service of our vehicle. Thank you so much!!! Have a Great Day! Raymond & Heather Daly More
by dalyray
Employees Worked With
All of your Service Employees are Awesome!!!
October 02, 2018
Thank you Jeremy was extremely helpful, friendly, he listened to what I wanted , and helped me find it! Extremely happy with my experience and I LOVE my truck! Jeremy was extremely helpful, friendly, he listened to what I wanted , and helped me find it! Extremely happy with my experience and I LOVE my truck! More
by S-87
Employees Worked With
Jeremy Gattenby
