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Skyline Ford

Salem, OR

4.5
3,418 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning. Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends. Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's. Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends. Thank you for being a part of this great family!
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2510 Commercial St. SE

Salem, OR

97302

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Showing 3,419 reviews

October 26, 2024

Skyline Ford’s service department is excellent! I can’t say enough good things about John Marr . Skyline is lucky to have him. More

by larrya43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan "Wally" Waldron
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

October 25, 2024

We have purchased numerous company vehicles from Skyline and Don always makes it easy and efficient so we can get back to work! More

by Tana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Frederickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

October 25, 2024

Great Service always done fast and efficiently. I highly recommend bringing your car here. Thank you More

by JENNY19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sage Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clevenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Philips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

October 25, 2024

Quinn and Sage were great to work with and answered all of our questions thoughorly More

by TSCOTT1597
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sage Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quinn
Dec 04, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

October 25, 2024

Disappointed in their service department. Twice they failed to rotate tires. Once because of "swelled lug nuts. So what am I supposed to do if I have a flat tire....drive on the rim because m More

by steve75_us
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Korey Miller
Dec 04, 2024 -

Skyline Ford responded

We sincerely apologize for your frustrating experiences with our service department. Failing to rotate your tires and not providing proactive solutions or clear communication is unacceptable. Your concerns about swelled lug nuts and tire wear deserved more attention, and we’ll address these issues with our team to ensure better service and accountability in the future.

October 25, 2024

Service department is great. Wish that service and body shop communication was better. Loaner car area has gotten better but communication is always not issue. More

by WESSROWLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

October 24, 2024

I happy with the service Skyline Ford did on my truck. Thank you very much More

by David.a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

October 23, 2024

Easily one of the best buying process for a new vehicle I have ever experienced. More

by TONYBALDONI68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Campa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

October 21, 2024

Julian, was super helpful, knowledgeable and very straight forward. he didn't try to push me into anything. More

by Chevy owner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

October 21, 2024

The shop has broken not one but two factory windscreens for my maverick. The 3rd windscreen is on order. They are going to have the body shop install the next one. This is my first time using the shop at S More

by kevin.helppie
Workmanship
Recommend Dealer
No
Employees Worked With
Ben Wade
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Skyline Ford responded

We sincerely apologize for the repeated issues with your windscreen and the frustration it has caused. It’s completely unacceptable that not one, but two factory windscreens have been damaged, and we understand how disappointing this experience must be for you. We are escalating this matter internally to ensure proper handling of the replacement and that it is installed correctly by the body shop. Your feedback is valuable, and we’ll work to prevent situations like this from happening again.

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