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Skyline Ford
Salem, OR
3,389 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning.
Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends.
Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's.
Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends.
Thank you for being a part of this great family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,389 reviews
January 14, 2025
Good customer service. They have replaced parts on my vehicle before and they have fixed the issues at hand. They have replaced parts on my vehicle before and they have fixed the issues at hand. More
by earljgreen23
Verified CustomerEmployees Worked With
January 14, 2025
Service in the sales department was very quick and efficient. Wait time to a minimum. efficient. Wait time to a minimum. More
by MOORE1021
January 13, 2025
Lack customer service Lack effort Lack follow through Leave you feeling they don’t care Leave you feeling they don’t care More
by stricklysand23
January 10, 2025
Always get great customer service from Gavin. He always makes sure everything is right and we are satisfied He always makes sure everything is right and we are satisfied More
by L.GOULDSMITH1
Employees Worked With
January 10, 2025
Employees are skilled, friendly and reliable. They can be trusted for maintenance or repair work. They can be trusted for maintenance or repair work. More
by JBONE5361
Employees Worked With
January 10, 2025
Mr Jones always kept us updated on the status of our vehicle order. He was professional and an all around nice guy. vehicle order. He was professional and an all around nice guy. More
by Moi
Employees Worked With
January 10, 2025
Got my car back after 3 months (was told maybe a little over a month job). Went to pick it up Friday evening right before they closed, turned onto street to find my car wouldn’t go past 10 mph. Had to have over a month job). Went to pick it up Friday evening right before they closed, turned onto street to find my car wouldn’t go past 10 mph. Had to have it towed home. They have it back and can’t seem to tell me what’s wrong with it but insist they don’t believe it has anything to do with the work they had done on the car. My car was not having these issues prior to dropping it off. They also gave me my car back without the front license plate. Hoping it’s not another month before I get my car back. More
by Tmen
Employees Worked With
January 10, 2025
I would super recommend Skyline. I was under no pressure to buy, and they made sure I found the vehicle I wanted. I was under no pressure to buy, and they made sure I found the vehicle I wanted. More
by DR Slosh
