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Skyline Ford

Salem, OR

4.5
3,280 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning. Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends. Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's. Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends. Thank you for being a part of this great family!
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2510 Commercial St. SE

Salem, OR

97302

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Showing 3,280 reviews

November 15, 2024

The service performed was good, quick and efficient. Would highly recommend to anyone looking for service. More

by Gavinasman100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2024 -

Skyline Ford responded

We appreciate your recommendation! Thank you for choosing Skyline Ford!

November 15, 2024

Everyone that I dealt with there was very professional and focused on my situation, which I appreciate it very much More

by keithallan
Recommend Dealer
Yes
Employees Worked With
So sorry I do not recall any of their names!
Nov 16, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

November 14, 2024

skyline service department staff are always friendly and help you with your needs way t o go guys keep up the great work More

by stacey scharff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Wade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

November 13, 2024

Accommodated our preferred time and honored our appointment by actually starting on car immediately! We were out in a jiffy More

by mattwahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure sorry
Nov 16, 2024 -

Skyline Ford responded

We glad we could get you patched up and serviced in a jiffy! Thank you for choosing Skyline Ford!

November 12, 2024

Excelente Service they were helpful on what I was requesting at all time and price as well More

by LAURAJGONZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Campa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dane Caccamise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

November 12, 2024

The dealer was excellent, Quinn my salesman went beyond jis job to come in on his day off rhen stay late to get me in my New Bronco. These Raters however... this is the third one. Why 3? More

by GLBUYSELL1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sage Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quinn
Nov 16, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

November 12, 2024

Mel Wangler was fantastic as a service writer and kept me in touch with everything during my lengthy process of finding a bad water leak that had been there since the truck was made! John, the service manage More

by Swissman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

Honestly, I have used the service department a few times, and I have been satisfied. However the last time I left my vehicle, they called me and said it would be a 6 hour fix, I didn't get my car back for 10 More

by Klemmconnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gavin Lawson
2.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

They were very attentive. I felt they did a very good job. Going over all the details after the job was finished More

by GERALDGOHEEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Jones
Nov 16, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

November 10, 2024

Process from working with the service department to the sales and finance team was smooth and stress free. Skyline did a wonderful job meeting our needs getting into a new vehicle. More

by Michael_C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kurt Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Campa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2024 -

Skyline Ford responded

Enjoy your new vehicle! Thank you for choosing Skyline Ford!