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Skyline Ford

Salem, OR

4.5
3,489 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning. Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends. Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's. Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends. Thank you for being a part of this great family!
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2510 Commercial St. SE

Salem, OR

97302

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Showing 3,489 reviews

March 15, 2025

Great Service. Had the vehicle ready, no hassle, no pressure. Priced fairly. Bought a really nice truck. Highly recommend Skyline !!! More

by DAVIDS18
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sage Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

This dealership is a joke, the GSM Chad Clevenger is rude and doesn’t know how to treat people. The sales staff are extremely scammy and care more about a check then good customer service especially Gar More

by FordTruckz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sage Bass
1.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clevenger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Lanz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Skyline Ford responded

Thank you for sharing your thoughts. It seems like your experience wasn’t quite up to the standard we aim for. While everyone at our dealership works hard to provide the best service, we understand that it’s not always perfect. In the words of Winnie the Pooh, “Weeds are flowers too, once you get to know them.” We’re always open to learning and improving, and your feedback is certainly a part of that process.

March 14, 2025

Mel, Ivy, Nick, and James are all a great team! I will never go anywhere else for my oil changes! Service with a smile and in a timely manner. I know my vehicle is well taken care of. More

by ibathke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

They appeared to be energetic and happy to serve. Ended up with tech coming out to our house. Thanks More

by peggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

I had an oil change done there and took them a longer than it should so they gave me a discount I was very happy didn't expect that More

by hummer012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Skyline Ford responded

We're glad we could make the wait worth it! Thank you for choosing Skyline Ford!

March 13, 2025

Did not respond quickly to phone calls. Didn’t figure out problem at first. P More

by pdodge1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Wade
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Skyline Ford responded

We certainly don't want any of your questions or issues to go unanswered or unresolved. We'd love to work with you and get your vehicle patched up. Give our service Manager Jim Agur a call at (503)581-2411 or send a quick email to jima@skylineford.com when you can.

March 10, 2025

Hard working kid and seems to like his job. Cares about the customer. No high pressure xx. Appreciated his extra effort in making a deal for me. Thankyou! More

by kullowatz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sage Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Skyline Ford responded

We're happy we could serve you. Thank you for choosing Skyline Ford!

March 10, 2025

I woke up to a dead battery Saturday morning. I was so happy they were able to get me in and replace the battery that afternoon. Fast reliable professional service. That’s what you can expect her More

by danmarlin21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Skyline Ford responded

We're happy we could help get you patched up. Thank you for choosing Skyline Ford!

March 10, 2025

Great experience as always. Great group of people to deal with. I love my new truck! More

by jsdonofrio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

March 10, 2025

Everyone was very friendly and helpful. Communication was great and I left feeling like my vehicle was in good hands. More

by catrinashell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Skyline Ford responded

Thank you for choosing Skyline Ford!