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Skyline Ford

Salem, OR

4.5
3,336 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning. Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends. Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's. Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends. Thank you for being a part of this great family!
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2510 Commercial St. SE

Salem, OR

97302

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Showing 3,336 reviews

December 13, 2024

The gentleman that ordered our truck, Kelley Jones was helpful, knowledgeable and kind. He kept in contact with us through the whole process. More

by Moi
Recommend Dealer
Yes
Employees Worked With
Kelley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

December 13, 2024

Great service and excellent finance department! Thank you Kelley Jones for the best experience and customer service. More

by tangyzizzle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Philips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

December 13, 2024

Arturo always provides excellent customer service and we never have any problems and we always feel welcomed More

by L.GOULDSMITH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willie Craig cashier
Dec 18, 2024 -

Skyline Ford responded

You're always welcome here! Thank you for choosing Skyline Ford!

December 13, 2024

People are very helpful but gave truck back and problem was still there in the parking lot when I got in. Problem came right back within a week and when I called back I was told that they would order the n More

by brianlewis601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Wade
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Skyline Ford responded

Give us a call or stop in and we'd love to make this right. We never want anyone feeling like their issues or concerns weren't properly resolved.

December 13, 2024

It was very easy and I’m happy with the deal and most of my questions were answered More

by CHALLANGERRALLY73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Ortwine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

December 12, 2024

Always great service at Skyline. I have used other ford service departments. Skylines the best! More

by GUNNERH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

December 10, 2024

My go-to dealership! Fantastic customer service and smoothest transition I’ve had with buying a new car! More

by megdonofrio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

December 09, 2024

Excellent customer service. Very friendly and informative. Would definitely use them for all maintenance needs in the furyre More

by wallbro90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford! We hope to work with you again!

December 07, 2024

Service center has always been courteous, prompt , and taken care of the issues we’ve come in for. More

by Keldon515
Recommend Dealer
Yes
Employees Worked With
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

December 07, 2024

Everyone that I dealt with had very good customer service. very easy to work From start to finish More

by charlotteregalado427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford! We're happy we could serve you!