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Skyline Ford

Salem, OR

4.5
3,286 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning. Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends. Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's. Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends. Thank you for being a part of this great family!
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2510 Commercial St. SE

Salem, OR

97302

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Showing 3,286 reviews

September 27, 2024

We had the most incredible experience at Skyline Ford with the help of Victor Uaiyue and Jeff White of course. We bought a new truck and couldn’t be happier with vehicle and the amazing people who helped More

by Amygarrison912
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Uaiyue
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

They treated me very well, very kind, and helped me with anything I needed. I was very happy with them More

by Joanne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sage Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Lanz
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

The people are first rate but after four visits the connectivity problem persists on my Maverick More

by FLIGHT.JAKE
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

Highly recommend Skyline Ford. They are all helpful and kind when I come in! Very quick with service needs & always do a great job. More

by rankinerin12
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Colby Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

I honestly was wanting a reliable vehicle and that does good on mileage and I ended up with a vehicle that only gets 22 to the gallon. Then I found out after I bought the vehicle that it has recalls. When More

by Carebear
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeff White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Willis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Skyline Ford responded

Thank you for sharing your experience. We're sorry to hear that your vehicle didn’t meet your expectations, especially in terms of mileage and the unexpected recalls. Your frustration is completely understandable, and we definitely want all our customers to feel confident in their purchase. While it’s true that vehicles sold "as-is" may have limitations, we always encourage buyers to ask questions and review all available information before making a final decision. That said, we’re here to help. If you’d like, we can assist you in addressing the recall issues and discuss any options you may have moving forward. Please reach out—we want to make sure you feel supported!

September 25, 2024

Great clean service department with great staffing I highly recommend making skyline ford your service department More

by ellishowie
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2024

Kelly was great to work with. .. everything went smoth as as could be... I would highly recommend him to friends and family More

by TONYMINDEN99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Skyline Ford responded

We are glad to hear it! Thank you for choosing Skyline Ford!

September 23, 2024

Very helpful. Addressed wheel issue, found problem and fixed it. No charge. I am very satisfied with service More

by LIONCIRCUS
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Recommend Dealer
Yes
Employees Worked With
Ben Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Skyline Ford responded

We are glad we could get you patched up. Thank you for choosing Skyline Ford!

September 23, 2024

The scheduling was very easy to get done. The service was done on time. Actually, it was done earlier than promised. More

by mike.m.13
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Skyline Ford responded

We work hard to be ahead of schedule. Thank you for choosing Skyline Ford!

September 22, 2024

I’ve taken my car to them twice to fix issues and both times they said they fixed the issue however the issues are still there and now I’m out of warranty and they won’t fix the issues. I will not be purc More

by killion55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
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