Skyline Ford
Salem, OR
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Bought my second pickup at skyline Ford. Thanks to Kurt and James it was a great experience. Good price on trade in and on my new F350. Thanks Guys 👍 and James it was a great experience. Good price on trade in and on my new F350. Thanks Guys 👍 More
We had such a great experience with Skyline. Nathan inspired so much confidence in my purchase that my wife and I flew in from out of state to make our purchase. Nathan and team got everything lined up inspired so much confidence in my purchase that my wife and I flew in from out of state to make our purchase. Nathan and team got everything lined up for an easy and smooth transaction. We felt very taken care of, before and after our purchase. Juan made our financing a breeze, yet explained everything we needed to know - and took extra care to make sure that our home state's taxes and registration would be taken care of and lined up to finish once we returned home. In this sellers' market, you get to know who provides the best service when they don't have to. Skyline Ford's team are taking care of people AWESOMELY even when they are in the driver's seat in regards to having the inventory people need and want. Says a lot! More
John did a great job. Everyone was friendly and helpful. Quick and easy with no hassle. I would definitely recommend Skyline Ford to all family and friends. Quick and easy with no hassle. I would definitely recommend Skyline Ford to all family and friends. More
Our salesman Jon was great. He was waiting for us when we got to Skyline, even though it was short notice. Very knowledgeable about the Explorer we were looking at and went through all the bells and whi we got to Skyline, even though it was short notice. Very knowledgeable about the Explorer we were looking at and went through all the bells and whistles with us before we left. Arranged our financing thru Ford and all went very smooth. Excellent experience with very friendly staff that made us feel right at home with them. More
Update to this saga: 08/11/2021:Ford Corporate and the Update to this saga: 08/11/2021: Ford Corporate and the Skyline Ford Body Shop team worked together to cover the repair fully. Skyline Sales steppe Update to this saga: 08/11/2021: Ford Corporate and the Skyline Ford Body Shop team worked together to cover the repair fully. Skyline Sales stepped up and paid the $300 difference and got our vehicle restored. I have to say, I'm impressed with job Ford did on our vehicle. The paint is flawless. Ford Corporate also offered us an extended warranty just in case. This is a HUGE worry lifted off our shoulders. Thank you, Ford for being a good corporate citizen and making good on the product. This is important. Folks, don't be afraid to advocate for yourself and your family. I do believe that our local dealer does want to do right by their loyal customers. Sometimes it just takes some communication and expression of honest feelings to get the job done. our faith is restored. -- a Ford family. --------------------- Update to this saga: 07/19/2021: The General Manager of Skyline and Ford Corporate have agreed to help our family with the defect, repaint the areas that are shedding paint, at no cost to our family. We use this vehicle as our disabled son's primary transport and we hoped it would last for years. At the rate the paint was falling we would've been lucky to have it not rust before we finished paying it off. We are so relieved that we got some help after self-advocacy. Our shop appointment is set for the end of the month. I am again, cautiously optimistic and my faith in our local dealership has been somewhat restored. It was disheartening that we had to essentially ague about this when all we did was give our dealer almost $30,000. Our sincere hope is that the repair is done well. The Shop Manager has been super helpful, honest, and kind. He understands (as do we) the situation that we are ALL in because of what the EPA puts car manufacturers through: They EPA forces them to make changes to how they do their job mid-stream and essentially CREATE defects where previously none existed -- and have no culpability whatsoever. Now there's all this bad blood between the manufacturers, dealers, and buyers...do the research this problem is everywhere, multiple years, multiple models. It is unfair to everyone in this equation -- no exceptions. I will update this review after the paint job and let everyone know how it went. ---------------------------- BUYER BEWARE!!! I've lost count of how many Fords I've owned. Sadly, we -- After more than 35 years of loyal patronage are done with Ford products. There is a well-documented issue with the paint on their Ford Escape that is causing the finish to literally fall off their vehicles. Google this defect and you will find THOUSANDS of consumers who've been fleeced by Ford on this. Our Escape has only 33K miles and about 40 months of ownership. We asked our dealer for support in helping cover the cost of the repainting the areas where paint has fallen off and they walked away. NEVER, EVER, EVER, NEVER expect this dealership or their staff to stand behind you as a customer or the products they sell -- after selling you a vehicle KNOWING there is a well- documented defect present. This is absolutely tragic. I have been loyal to Ford since I bought my first Ford as a teenager right out of high school. Never, ever again. If your "Ford Family" is willing to sell products through lies of omission what else is wrong with their products? What else have they not told you? When will you learn of the defect? Just a few weeks after their warranty is done. How very, very sad. Buyer Beware. More
I recently bought a new 2021 Ford Explorer Platinum from Skyline Ford and absolutely love it. I really appreciate all of the high-tech safety features. The driving experience is beyond expectations - quie Skyline Ford and absolutely love it. I really appreciate all of the high-tech safety features. The driving experience is beyond expectations - quiet ride, plenty of power, very comfortable seats, excellent mpg - all in all the best vehicle that I have owned so far and I have had many vehicles. I want to thank Don Frederickson for his outstanding help in buying the Explorer, I have bought many cars and trucks from him over the years and he does an outstand job in all aspects of the sale. Good price and stress-free purchasing experience every time from Don, couldn't ask for more than that. A shout out to Jeff White, purchasing manager, for his help with financing which was also stress free. Don and Jeff have a great sense of humor are real pros which is why I have done business with Skyline Ford since 1986. I have had all of my vehicles serviced at Skyline over the years and have received great service from them as well. Another great buying experience from Skyline, it's no wonder they win the best dealer awards time after time. More
Hands down, the best auto purchase experience ever!! Fair price, upfront honest communication and a smooth transaction! Thanks Korey!!! price, upfront honest communication and a smooth transaction! Thanks Korey!!! More
Even when it looked like I was going to buy a truck from another dealer, Wally helped me to understand the options and features I wanted and how to get the best value from my purchase. He was as straight up another dealer, Wally helped me to understand the options and features I wanted and how to get the best value from my purchase. He was as straight up as anyone I've bought a vehicle from and a regular guy I could see myself having a beer with. Very knowledgeable, no pressure just good people. Skyline treated me fairly when most dealer were jacking up prices beyond MSRP. Easy deal, fair price and good follow up. More
Mitch was great. Fair price, no hassle or pressure. It was quick and easy. I would definitely recommend the drive out to Keizer for this dealership. was quick and easy. I would definitely recommend the drive out to Keizer for this dealership. More
Skyline Ford in Salem is a first class dealership. From the time we pulled in till the time we left with our new Ranger pickup, It was great service. I'd liker to thank Korey Miller and Chad Clevenger for the time we pulled in till the time we left with our new Ranger pickup, It was great service. I'd liker to thank Korey Miller and Chad Clevenger for their great service. More