Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Skyline Ford
Salem, OR
3,173 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning.
Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends.
Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's.
Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends.
Thank you for being a part of this great family!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,173 reviews
March 08, 2022
Truly the best car buying experience I have ever had. This is vehicle number 25 for me and my first time buying from Skyline. Wally couldn't have been more enjoyable to work with. He made the process fun This is vehicle number 25 for me and my first time buying from Skyline. Wally couldn't have been more enjoyable to work with. He made the process fun and easy. The sales manager Marc was like talking with an old friend. Easy to talk to and genuinely as excited as I was. Juan the finance manager was as comfortable to deal with and as caring as a sibling would be. He talked us through the available options and helped us do what was best for us, not him. Thank you to the Donofrio family for having such an awesome team. Absolutely tremendous job everyone. More
by Frank Hellhake
March 02, 2022
Jeff acted like a child when I didn’t want to buy extra coverage. The price was different than advertised and I felt he was extremely pushy. I would not work with Jeff if I had a choice. coverage. The price was different than advertised and I felt he was extremely pushy. I would not work with Jeff if I had a choice. More
by Tony
March 02, 2022
great service, Korey Miller looked after me and was great to work with. I would highly recommend Korey as salesmen. Thanks guys I got my Shelby to work with. I would highly recommend Korey as salesmen. Thanks guys I got my Shelby More
by kosterjohn5
February 24, 2022
The crew was so easy to talk with. And,I had such a smooth purchase. And,I had such a smooth purchase. More
by NancyReeves2014
February 22, 2022
Would like to buy a Raptor at MSRP. The manufacturer says I can order one send it to your dealer and it doesn’t count against your allocation. No one will talk to me. The manufacturer says I can order one send it to your dealer and it doesn’t count against your allocation. No one will talk to me. More
by Kozsey
Employees Worked With
Don’t remember
February 21, 2022
Had a great experience buying my daughter a new EcoSport. Juan was a pleasure to work with and very good explaining to my 17 year old how a loan works. Our second new Ford in the last 6 months and not one co Juan was a pleasure to work with and very good explaining to my 17 year old how a loan works. Our second new Ford in the last 6 months and not one complaint. Service deptarment is always very helpful too! More
by Just being honest
Employees Worked With
Juan Campas, Marc Merzenich, Tracy Gragg
February 20, 2022
The customer service was amazing. So helpful! Definitely buying our next vehicle at skyline ford! So helpful! Definitely buying our next vehicle at skyline ford! More
by elkins.molly
February 18, 2022
They are good to work with and helped me out when I needed to resell my car. needed to resell my car. More
by Lvscffee
Employees Worked With
February 17, 2022
I ordered a new Mustang Mach E GT. Don and Juan handled the pickup of the car seamlessly. The paperwork was ready and we were out the door. Without a doubt, Skyline is the best deal Don and Juan handled the pickup of the car seamlessly. The paperwork was ready and we were out the door. Without a doubt, Skyline is the best dealership I have ever used. By the way, the car is pretty fantastic too. More
by rnibley
February 16, 2022
Great experience, sales and financing on point, easy to deal with and communicate. Transaction was very smooth. deal with and communicate. Transaction was very smooth. More
by stolbert71
Employees Worked With
