Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Skyline Ford
Salem, OR
3,173 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning.
Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends.
Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's.
Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends.
Thank you for being a part of this great family!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,173 reviews
April 02, 2022
This was unquestionably the most pleasant, unpretentious, and rewarding vehicle purchases in my life. George Rangel and Juan were polite, respectful, and professional. They offered me a generous trade-in v and rewarding vehicle purchases in my life. George Rangel and Juan were polite, respectful, and professional. They offered me a generous trade-in value on my truck and an unbelievably great deal on a new 2022 F-150 truck. I would genuinely and honestly recommend Skyline Ford for a vehicle purchase. More
by FLG
Employees Worked With
Juan (Finance), George Rangel
April 01, 2022
With one exception (which I regretted) I got every one of my vehicles for the last 22 years through Chad’s assistance. Honest. Ethical. Fair. No pressure. I will continue to refer friends and family without my vehicles for the last 22 years through Chad’s assistance. Honest. Ethical. Fair. No pressure. I will continue to refer friends and family without reservation. More
by M. Fisher
April 01, 2022
Wonderful people willing to go the extra mile for you even through these difficult times. Highly recommend that if you are looking for a vehicle, try Skyline Ford. Victor and Jeff worked as a team to com even through these difficult times. Highly recommend that if you are looking for a vehicle, try Skyline Ford. Victor and Jeff worked as a team to complete our deal. Came up with some very creative ideas to get us a good deal. More
by Tom Reiman
March 30, 2022
Korey Miller was an excellent sales rep at Skyline Ford. He helped me out throughout the whole process of ordering my truck. I would recommend him to anyone!!! He helped me out throughout the whole process of ordering my truck. I would recommend him to anyone!!! More
by Traymond
Employees Worked With
March 14, 2022
In our 38 years of marriage, we have purchased quite a few vehicles and, I must say that our recent experience at Skyline has been one of the best ever. From the firt phone call inquiring about our vehic few vehicles and, I must say that our recent experience at Skyline has been one of the best ever. From the firt phone call inquiring about our vehicle, Jon was quite obviously a professional in manner and experience. When we drove 1.5 hours to the dealership we found even more of his experience, gentle disposition, low-pressure manner in our conversation. We will definitely look forward to working with Jon again in the future for our vehicle needs. During our paperwork signing, Jeff in finance treated us kindly, was light mannered, and clearly knows "the business." Our overall experience at Skyline was actually SIX stars, but I could not find that option anywhere! More
by dboots2
March 12, 2022
Todd in the service department is the man. This is the guy you want to help you. I’m from Colorado and my truck broke down on the highway, although it had a brand new engine put in it in Color This is the guy you want to help you. I’m from Colorado and my truck broke down on the highway, although it had a brand new engine put in it in Colorado. I got it into Todd and he took care of everything. He fixed my old Ford super duty took pictures and documented everything that was wrong with it and sent it to the people that installed a new engine and they paid for all the repairs. If it weren’t for Todd I’d be out thousands of dollars. Because of him the company that messed up wrote me a check to cover all the repairs. Thank you Todd More
by Ryan Foley
Employees Worked With
Todd in the service department
March 11, 2022
Welcoming, professional and understanding. I felt that—instead of trying to SELL me something—the folks at Skyline wanted to WORK with me to make sure I had the right fit in terms of my vehicl I felt that—instead of trying to SELL me something—the folks at Skyline wanted to WORK with me to make sure I had the right fit in terms of my vehicle. It was just a great, straightforward and pleasant experience. More
by Phevguy
Employees Worked With
March 11, 2022
My wife and I were looking for a plug in hybrid vehicle and were helped by Korey Miller. It was a great experience from start to finish. The best dealership experience we’ve had. and were helped by Korey Miller. It was a great experience from start to finish. The best dealership experience we’ve had. More
by Matt Hitz
Employees Worked With
March 10, 2022
Wally my salesman is very helpful with my car purchase. He was able to explain every detail. Highly recommended! Will definitely purchase from them if I need new car. He was able to explain every detail. Highly recommended! Will definitely purchase from them if I need new car. More
by Adrian
Employees Worked With
