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Skyline Ford
Salem, OR
3,177 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning.
Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends.
Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's.
Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends.
Thank you for being a part of this great family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,177 reviews
July 31, 2022
I’ve had great service so far. They try to work with scheduling the best they can I know you guys are busy. They try to work with scheduling the best they can I know you guys are busy. More
by frank@willamettemeadows.com
Verified CustomerEmployees Worked With
Other Employees :
Jon Myhre, Vernithea Jackson
July 29, 2022
Everything when good as far as getting my pickup fixed. When there was some confusion though on if we should have to pay the diagnosis fee arturo had zero customer service. When we explained that the servi When there was some confusion though on if we should have to pay the diagnosis fee arturo had zero customer service. When we explained that the service person from the dealership we bought our ford from had told us not to rush to bring the pickup in for just the tailgate issue arturos exact words to my husband were “I’m not saying you’re lying but you can’t prove that” which was a nice way of saying he was lying. I do not expect every dealership to all work the same but there was zero compromise or even sympathy that we had gotten not so good advice. I definitely will never return to this dealership. More
by Caytlancazzanigi
Employees Worked With
July 29, 2022
I really liked my initial experience with Ryan at Skyline Ford Service Center. However, my experience on 7-16-22 was bad enough that I will never step foot in there again! To say Jim, the service manager was Ford Service Center. However, my experience on 7-16-22 was bad enough that I will never step foot in there again! To say Jim, the service manager was clearly in the wrong job is an understatement. After a day of conversing with him about a problem I was having, BECAUSE OF THEM none-the-less, he was absolutely 100% Gaslighting me. The definition of gaslighting is; A form of psychological manipulation in which the abuser attempts to sow self-doubt & confusion in their victim's mind. Gaslighters are seeking to gain power & control over the other person by distorting reality and forcing them to question their own judgement and intuition. And that is exactly what he did to me. He was defensive, disrespectful, and deflected any blame on their part even though it was all their fault. More
by kellymorrison2062
July 29, 2022
Patrick is always awesome to deal with he does his very best to get us what we need and as soon as he possibly can. best to get us what we need and as soon as he possibly can. More
by BRIAN.EOFF
July 29, 2022
Very welcoming and friendly. Even if things come up that can't be predicted they let me know about them so there are no surprises. Even if things come up that can't be predicted they let me know about them so there are no surprises. More
by DC105
Employees Worked With
July 28, 2022
Fast friendly professional sales team Octavio Marc and Jeff were very easy to work with Jeff were very easy to work with More
by Aarone
