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Skyline Ford

Salem, OR

4.5
3,177 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning. Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends. Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's. Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends. Thank you for being a part of this great family!
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2510 Commercial St. SE

Salem, OR

97302

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Showing 3,177 reviews

August 20, 2022

Wonderful experience from beginning to end. Kelley went out of his way to make us happy, a really great guy. We wouldn't even consider buying from a different dealership for our next car. More

by SHAUN21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford! Enjoy your new car!

August 20, 2022

Caring service technician. Professional work. Service performed explained in clearly understood terms. Friendly staff. Work done in a timely period. More

by Meldwhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

August 19, 2022

Don F. And Jeff w. we’re the best team combo I could ask for! Thank you very much to Don and Jeff in helping us make this deal happen! More

by gonzalez.leslie22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Frederickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Skyline Ford responded

Enjoy your new car! Thank you for choosing Skyline Ford!

August 19, 2022

I have worked with Don Frederickson at Skyline for about 20 years, and he has always treated me fairly and with the utmost respect. I have nothing but good things to say about Don and Skyline. Thanks for ye More

by Jared S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Frederickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Skyline Ford responded

Thank you for the years as an excellent customer! Thank you for choosing Skyline Ford!

August 19, 2022

Service has always been prompt. Friendly staff to greet you on arrival and departure. Repairs have been accomplished in the time advised. More

by MALEX0153
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Aug 25, 2022 -

Skyline Ford responded

Thank you for the great review! Thank you for choosing Skyline Ford!

August 19, 2022

Very friendly and helpful staff. Great communication. All departments were easy to work with and there were no “surprises”. More

by miltrue63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Skyline Ford responded

We don't like to throw any curveballs. Thank you for choosing Skyline Ford!

August 18, 2022

I showed up without an appointment and Jeff White and Melissa helped me immediately. I got a oil change in my car completely gone over and everything checked out for a trip that I am taking in a week or More

by Janice Green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Skyline Ford responded

We're happy we could work you into the schedule! Thank you for choosing Skyline Ford!

August 18, 2022

Working with Skyline Ford was a pleasant experience. Adrian Ponce was our salesman and he was very helpful in everything we asked for. I purchased the same vehicle back in 2004 and had it until I just p More

by HELLOROBIN22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Merzenich, Adrian Ponce
Sep 09, 2022 -

Skyline Ford responded

Enjoy your new Escape! We hope you have many great adventures with it. Thank you for choosing Skyline Ford!

August 18, 2022

They were attentive in diagnosing the problem and ordering the part I needed to fix the backup camera. They replaced the camera and did it within the time frame they quoted. The service writer was po More

by RF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

Skyline Ford responded

Thank you for the great review and recommendation!

August 17, 2022

Had my truck in to diagnose and repair. They had me bring it in first thing in the morning and then said they’d have to wait to cold start it the following day so I was without it longer th More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Skyline Ford responded

Thank you for the great review! We're happy we could get you patched up!

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