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Skyline Ford

Salem, OR

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Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning. Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends. Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's. Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends. Thank you for being a part of this great family!
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2510 Commercial St. SE

Salem, OR

97302

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Showing 3,178 reviews

October 31, 2022

The skyline service team are always professional and helpful. I have full confidence that they check my entire vehicle when servicing it. I wouldn’t take my cord vehicle anywhere else. More

by Travis Toepfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Ramsey
Nov 28, 2022 -

Skyline Ford responded

Thank you for the kind words Travis. Thank you for choosing Skyline Ford!

October 29, 2022

Purchased a new F250 with Victor as my consultant. Victor was friendly, knowledgeable and patient. There was no pressure at any point. The finance department was friendly and efficient. I would deal w More

by srfaber
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Uaiyue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Skyline Ford responded

We are happy we could help you with your new F-250! Thank you for choosing Skyline Ford!

October 28, 2022

Ordered car mats without realizing my new card came with mats. Returned them, when I picked them up, but was charged 20% restock fee. More

by SANDRAFLAGUINAGA
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan vanderbeck.
Nov 23, 2022 -

Skyline Ford responded

Thank you for this review and feedback Sanda. We'd love to work with you on this. Please reach out to our Service manager Jim when you can. jima@skylineforddirect.com

October 28, 2022

Fast and fair rates. Friendly service people. Got me in fast. When my And appointment was set for. I will go back More

by jmoverall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Skyline Ford responded

Fast and fair are what we aim for! Thank you for choosing Skyline Ford!

October 28, 2022

Expert service provided by knowledgeable staff. I would recommend Skyline Ford for any of your service needs More

by mshopgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Ramsey
Nov 28, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford and recommending us!

October 27, 2022

This is my 4th pick up from skyline Ford. It's the 1st time I had to use the service department and I found them to be outstanding. More

by Ken Young
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Skyline Ford responded

They are quite outstanding! Thank you for choosing Skyline Ford!

October 27, 2022

Effort, the staff researched my issue, listened and discovered the problem. Then they completed their inspection and reported the findings. More

by Sommer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Skyline Ford responded

We like to keep things streamlined and efficient for your service. Thank you for choosing Skyline Ford!

October 27, 2022

Lived up to obligations. Very nice people. Not very proactive over the 12 month wait. More

by spober
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff White
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Willis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colby Webb , Jon Myhre
Nov 28, 2022 -

Skyline Ford responded

Thank you for the feedback and for choosing Skyline Ford.

October 26, 2022

Finished work was done to my satisfaction. However it would be nice to have work done sooner than waiting 3 months. More

by Romero.tna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collision department
Nov 28, 2022 -

Skyline Ford responded

We're working our hardest to get through the list of vehicles needing repairs. Thank you for your patience and for choosing Skyline Ford!

October 26, 2022

My first visit in June was an all day drop off that I took off of work. I got a ride back to Dallas and was called back 30 minutes after I arrived home only to find out all that was needed was a picture More

by Bleyedbl59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Arturo Gonzalez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Skyline Ford responded

Thank you for your feedback regarding your visit. We're sorry you didn't receive the 5-star treatment we want every customer to expect. We want to do what we can to make this right. Shoot an email to jima@skylineforddirect.com when you can or give us a call and ask for Jim Agur.

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