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Skyline Ford

Salem, OR

4.5
3,177 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning. Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends. Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's. Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends. Thank you for being a part of this great family!
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2510 Commercial St. SE

Salem, OR

97302

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Showing 3,177 reviews

November 05, 2022

The shop kept me informed along the way, and I was very satisfied with the job that they did More

by Phil Parks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Body shop
Nov 28, 2022 -

Skyline Ford responded

We love to keep the information flowing. Thank you for choosing Skyline Ford!

November 05, 2022

Kobe was prompt to answer questions and easy to work with during the whole process More

by BRIANORTh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff White
2.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clevenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

November 04, 2022

Mel was very professional and kind as well. I recently lost my husband and she went above and beyond to help me navigate a car repair during a difficult time. More

by Meg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Skyline Ford responded

We're sorry to hear about your husband. We are grateful for the opportunity to help you with your vehicle. Thank you for choosing Skyline Ford.

November 03, 2022

My Ford Ranger electronic anti theft system was preventing me from using my truck. After two tow truck rides to Skyline and one false start in the parking lot; I have a functioning truck (which I More

by Dave Leonard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Ramsey
Nov 28, 2022 -

Skyline Ford responded

We are thrilled we could get your Ranger patched up and running strong! Thank you for choosing Skyline Ford!

November 02, 2022

Everything went smoothly without a hitch. Airbag replacement for my pickup happened in a day with a ride home for me and a pickup to retrieve my vehicle the next morning. Thank you all Rich More

by karenleasmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Ramsey
Nov 28, 2022 -

Skyline Ford responded

We do our best to keep the whole process smooth. Thank you for choosing Skyline Ford!

November 02, 2022

My ohone would not hook to sync. They just said I don't have it, yet it's on the dash and on the radio.. I'll have to find a service center that believes in doing the job right More

by Al R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Arturo Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Ramsey
Nov 23, 2022 -

Skyline Ford responded

We certainly believe in doing the job right and providing 5-star service. We want to work with you on this to get it working the way it needs to. Please reach out to our Service manager Jim when you can. jima@skylineforddirect.com

November 01, 2022

Great service to address recall and a small weather striping issue on my rear passenger door. More

by Holly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford and coming in to get that recall knocked out!

November 01, 2022

Always nice to do our service here. Online appointments, drop off early and it was ready in in less than 2 hours. More

by lickem66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Skyline Ford responded

Always nice to have you here. Thank you for choosing Skyline Ford!

October 31, 2022

Patrick is top notch and we always enjoy working with him. He always goes above and beyond with ever vehicle we buy. More

by BRIAN.EOFF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Ortwine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Skyline Ford responded

We do our best to always go above and beyond! Thank you for choosing Skyline Ford!

October 31, 2022

The skyline service team are always professional and helpful. I have full confidence that they check my entire vehicle when servicing it. I wouldn’t take my cord vehicle anywhere else. More

by Travis Toepfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Ramsey
Nov 28, 2022 -

Skyline Ford responded

Thank you for the kind words Travis. Thank you for choosing Skyline Ford!

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