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Skyline Ford

Salem, OR

4.5
3,178 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning. Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends. Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's. Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends. Thank you for being a part of this great family!
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2510 Commercial St. SE

Salem, OR

97302

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Showing 3,178 reviews

November 11, 2022

They are all professional, knowledgeable, polite, clean and friendly. They take very good care of my little car 🚘. Thank you all!! More

by GRF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Skyline Ford responded

We are happy to keep your little car running strong! Thank you for choosing Skyline Ford!

November 11, 2022

Korey and Juan made the purchase of a used Ford F-150 pleasant and easy. Korey was laid back, but gave us the information we needed. Juan was also easy going and made the financial side of the deal ver More

by MICHAEL JEANFREAU
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Korey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Campa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Skyline Ford responded

We hope you have many happy miles in your F-150! Thank you for choosing Skyline Ford!

November 11, 2022

Service tried to charge me $1,100. 00 to fix 3 wires that a mouse chewed More

by LERNERAUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gavin Lawson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

Skyline Ford responded

That sounds odd. We would love to hear more from you on this. Please reach out to our Service manager Jim when you can. jima@skylineforddirect.com

Nov 23, 2022 -

LERNERAUD responded

Why what will he do?

November 10, 2022

Skyline service has always been top notch and treated me very well. They’re polite, personable, and always keep my updated. If I have questions or concerns they always address them well and in a timely mann More

by kyle.white58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Ramsey
Nov 28, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford for your service needs! We'd love to hear more about your visits with our sales teams. Shoot an email to chad@skylineforddirect.com when you can.

November 10, 2022

They are always helpful & kind. I appreciate there customer service. I've never had a bad experience. More

by ETERNAL.SUN70@GMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

November 10, 2022

Quick and Hasty service, more than happy to help with any questions. Enjoyable experience. Good Service More

by ghillfisher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Uaiyue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

November 09, 2022

Korey Miller very good sales represeventive. Helped with second car in a month. Exelent service. Needed to replace. More

by ts360llc
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Korey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Skyline Ford responded

There's still time for a third! Thank you for choosing Skyline Ford!

November 09, 2022

They took the wrong number down from a customer and won’t update their system. I get calls and texts. More

by POPEPLACE
Recommend Dealer
No
Employees Worked With
George Rangel
November 09, 2022

Chad and Wally are very knowledgeable and easy to work with; we appreciated their care and concern while we waited an extraordinarily long time for our vehicle to be delivered from the factory. It was wor More

by GAYLEAMEADERS
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dan "Wally" Waldron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clevenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Skyline Ford responded

Hi Gayle Thank you so much for your patience while waiting on your new Maverick. Here's to many miles and smiles!! We appreciate your kind words.

November 08, 2022

My visit on November 5th for my oil change went smoothly and quickly. It was completed within the hour as stated. More

by lila.0423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Ramsey
Nov 28, 2022 -

Skyline Ford responded

We're happy we could get you in and out quickly! Thank you for choosing Skyline Ford!

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