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Skyline Ford
Salem, OR
3,179 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning.
Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends.
Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's.
Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends.
Thank you for being a part of this great family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,179 reviews
December 20, 2022
The appointment setter guy is super rad! Talked old trucks for awhile. Chatted about my 1969 F250 4x4. In my opinion if I can talk old Ford truck while getting my newer (2007) Ford fixed I k Talked old trucks for awhile. Chatted about my 1969 F250 4x4. In my opinion if I can talk old Ford truck while getting my newer (2007) Ford fixed I know I’m in good hands. Amazing customer service! More
by patrickjmaes
Verified CustomerEmployees Worked With
Guy who
December 18, 2022
It's a great place to get your truck taken care of but, this last time I went the customer service was subpar. I felt like I was a burden especially with the eye rolling and the sigh from the main clerk. this last time I went the customer service was subpar. I felt like I was a burden especially with the eye rolling and the sigh from the main clerk. More
by Jesus
Employees Worked With
December 17, 2022
Simple recall issue that engaged great management of appointment, service, wait time and follow-up. appointment, service, wait time and follow-up. More
by Bruce.w.kingwell
December 15, 2022
I love coming to Skyline. The atmosphere is so relaxing. Staff is excellent. Mechanics are really great. The atmosphere is so relaxing. Staff is excellent. Mechanics are really great. More
by BANDSWINSTON
Employees Worked With
Other Employees :
Rich Ramsey
December 14, 2022
This is the second time I take my car for service and everyone is very polite and nice people everyone is very polite and nice people More
by Yeni Maciel
Employees Worked With
Other Employees :
Rich Ramsey
December 14, 2022
Scheduled appointment and received email and text reminders. Courtesy driver took me home and picked me up when my service work was complete. Great customer service. reminders. Courtesy driver took me home and picked me up when my service work was complete. Great customer service. More
by RROSENAU
Employees Worked With
December 13, 2022
I went in to have an oil change, cabin filter replaced, and windshield wiper replaced. I got there 15 minutes before my appointment and my car was finished 15 minutes after my appointment time on a Saturda and windshield wiper replaced. I got there 15 minutes before my appointment and my car was finished 15 minutes after my appointment time on a Saturday! Was great to be out so quickly and all needs met! Thank you! More
by HINES_C
December 13, 2022
Excellent customer service. Mel was great in explaining everything. She sat down after to explain and see if I had questions. Mel was great in explaining everything. She sat down after to explain and see if I had questions. More
by Mirusc
Employees Worked With
December 13, 2022
I can always count on Skyline Ford to take care of me and my Ford Escape. They got me in for service quickly even though it was not an emergency and they topped off my fluids, put air in my tires, gave me a my Ford Escape. They got me in for service quickly even though it was not an emergency and they topped off my fluids, put air in my tires, gave me a ride home and made sure that I had return ride to pick up my car. This is my third vehicle from Skyline Ford, and I have not been disappointed. They always give me personal service and are not too busy to help. If you are shopping for a car, I highly recommend talking to Phillip McColly in Sales. And Mel in Service deserves a raise for all she does for Ford customers. Thanks! More
by Jennnetz
December 13, 2022
Great people to deal with. They listen to the customer and do what they say they will. Don C They listen to the customer and do what they say they will. Don C More
by DRCHANDLER
Employees Worked With
