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Skyline Ford

Salem, OR

4.5
3,181 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning. Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends. Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's. Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends. Thank you for being a part of this great family!
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2510 Commercial St. SE

Salem, OR

97302

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Showing 3,181 reviews

February 22, 2023

Don't know too much about this dealership but received great service from this dealer was able to help me and my family , went above and beyond and gave a great service to us Wich we where very happy with More

by jessielacy641
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Skyline Ford responded

We're thrilled we could serve you. Thank you for choosing Skyline Ford!

February 22, 2023

This guy is truly the best in his field, took my car buying experience to a whole new level I’m beyond satisfied and look forward to doing business in the future More

by Ochoa503rafael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Ochoa503rafael responded

Ochoa503rafael This guy is truly the best in his field, took my car buying experience to a whole new level I’m beyond satisfied and look forward to doing business in the future

February 22, 2023

Wonderful service from order to delivery. I've been a customer for more than 30 years and have always gotten excellent service at a fair price. More

by SantaClydeC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clevenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Campa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Skyline Ford responded

30 years is a long time! Thank you for choosing Skyline Ford!

February 22, 2023

Skyline Ford will charge you 160 dollars just to plug in a device to read the error code. I had already done that, it was a 3 minute 15 dollar fix. They wanted to charge me over 200 for that. More

by Krlocke03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gavin Lawson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Skyline Ford responded

Thank you for your feedback. We'd love to do what we can to service your vehicle and earn your business. Send an email to jima@skylineforddirect.com when you can or give us a call and ask for Jim Agur.

February 22, 2023

Fast and easy service. Service department is excellent and the body shop is amazing! Will definitely use again More

by bfulton08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Skyline Ford responded

We look forward to serving you in the future. Thank you for choosing Skyline Ford!

February 22, 2023

Check engine light was on. The service department diagnosed and corrected the problem with a sensor. More

by slvrtnmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

February 21, 2023

They provided quality timely service at a fair price. The work was done in the amount of time promised. More

by kurttackman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

February 21, 2023

Mel always does a great job with my service. I especially appreciate that she texts me while they are working on my vehicle to keep me informed. Thanks again! More

by dmc
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

February 21, 2023

I appreciate your getting our van in as soon as possible and able to get it fixed in a timely manner even though the exact cause (s) weren't known. Thanks again! More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Skyline Ford responded

We're happy we could get you back on the road. Thank you for choosing Skyline Ford!

February 21, 2023

I highly recommend Skyline Ford. The whole process was so easy and speedy. Skyline Ford made buying my truck a great experience. 10 out 10! More

by Steven.gieseker73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Skyline Ford responded

If only there were 5 more stars. Thank you for choosing Skyline Ford!

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