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Skyline Ford

Salem, OR

4.5
3,182 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning. Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends. Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's. Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends. Thank you for being a part of this great family!
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2510 Commercial St. SE

Salem, OR

97302

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Showing 3,182 reviews

March 21, 2023

I had a very pleasant experience with Skyline Ford. Very professional and friendly. I will recommend them to anyone who needs service, body work, or a vehicle. Thanks Skyline. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Mar 24, 2023 -

Skyline Ford responded

We appreciate every recommendation. Thank you for choosing Skyline Ford!

March 20, 2023

Parts were prepaid when service appointment was made over the phone. Upon completion of work I was billed for parts a second time. Cashier didn't catch the error I did. The bill was corrected after I compla More

by Macsdblk
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Skyline Ford responded

We're glad we could get things sorted out and thank you for this review.

March 19, 2023

The service department at Skyline Ford is excellent! I have never met so many wonderful caring people there in my life. Vince thank for all you do! Mark excellent scheduler. John Marr Amazing person. M More

by Run
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Ramsey
Mar 24, 2023 -

Skyline Ford responded

We always try to take our customer care to the next level. Thank you for choosing Skyline Ford!

March 18, 2023

Excellent sales experience! Julian got us into a vehicle the same day. Pleased with the transaction. More

by Richard Shane Coldiron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Skyline Ford responded

We are too! Thank you for choosing Skyline Ford!

March 18, 2023

I have an older Ford vehicle and was worried I either would not be able to find a mechanic that would work on it or the repairs needed would be overly expensive. Skyline charged a low price for the diag More

by Adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Skyline Ford responded

Thank you for your recommendation and high praise. Thank you for choosing Skyline Ford!

March 13, 2023

Skyline Ford Service is amazing! ! Rich is always friendly and very knowledgeable about vehicles. I needed a new battery and they were super fast getting it done. Thank you Rich at Sk More

by richr590
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Ramsey
Mar 24, 2023 -

Skyline Ford responded

We're glad we could get you patched up. Thank you for choosing Skyline Ford!

March 13, 2023

Professional service Fast an efficient Good customer service in the service area Fast check out process More

by tamitropp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

March 13, 2023

My tires were not rotated. The last oil change either. I was told they were. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rich Ramsey
Mar 24, 2023 -

Skyline Ford responded

We never want anyone to feel like they weren't given a 5-star visit. Give us a call or stop in. We'll get your tires rotated

Mar 25, 2023 -

None responded

They were rotated after I went in and let them know. One service tech said they were rotated and the other said no. Sounds like you need new service techs.

March 11, 2023

Great service! He helped me get into my dream car! The man goes through thick and thin for his clients highly recommended! More

by Manny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Skyline Ford responded

We take our customer service seriously! Thank you for choosing Skyline Ford!

March 09, 2023

Great service and made the experience enjoyable. Each person was very helpful and considerate. Excellent customer service! More

by BJORDA01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Octavio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

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