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Skyline Ford
Salem, OR
3,640 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning.
Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends.
Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's.
Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends.
Thank you for being a part of this great family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,640 reviews
May 08, 2026
Kelley was wonderful! Listened to us, gave us options and fulfilled our wishes. We will be back for the next car. Listened to us, gave us options and fulfilled our wishes. We will be back for the next car. More
by heidiy0613
May 01, 2026
The Service Dept has problems. On two separate occasions, I have had to bring in my Ford F-350 twice to have problems correctly resolved - the problem not resolved correctly on fir On two separate occasions, I have had to bring in my Ford F-350 twice to have problems correctly resolved - the problem not resolved correctly on first visit. And each time I bring the truck in -- so 4 total -- each time i bring it in between 8 and 9 AM and the job is not completed until 5 or 5:30 PM, when they close. This past time i had to wait around an hour from 4:30 to 5:30 PM waiting for the "paper work" until i could get my rig, even though it was just sitting there in the lot. More
by cascademountains
Employees Worked With
joe
April 23, 2026
Repeat customers here! This is our second purchase with Austin and Julian, and they nailed it again. They are hardworking, transparent, and genuinely fun to work with. They This is our second purchase with Austin and Julian, and they nailed it again. They are hardworking, transparent, and genuinely fun to work with. They found us the perfect car and great financing without any of the usual stress. Even the final documentation was a breeze—straightforward and fast. We can't recommend them enough! More
by onyxrising
April 21, 2026
Second vehicle purchased from Julian and first time working with Austin! Excellent team to work with. This last purchase was for my son. We went to a couple of other big name dealers in town to figure working with Austin! Excellent team to work with. This last purchase was for my son. We went to a couple of other big name dealers in town to figure out transportation to North Carolina since that’s where my son is stationed. The other dealers let us leave to figure that out on our own. Then I remembered Julian and glad I did. Julian and Austin came through to help my Marine get a car AND got it shipped to his station! Mission accomplished and job well done guys!!! More
by Anousa.jennifer
April 15, 2026
Dealership was completely no nonsense, and had excellent customer service. Talked me through the entire thing and I couldn’t possibly ask for better people to work with. They’re just starting up and I can a customer service. Talked me through the entire thing and I couldn’t possibly ask for better people to work with. They’re just starting up and I can already see the care and capability they bring. More
by kadenpct
April 08, 2026
Julian was awesome and worked hard for our needs. Thank you Julian & Skyline Ford. Super fast & easy! Thank you Julian & Skyline Ford. Super fast & easy! More
by Charliesangel1713
March 30, 2026
I had a really great experience buying my first car here with Julian! He was very helpful and transparent with me. with Julian! He was very helpful and transparent with me. More
by lororo
Employees Worked With
March 22, 2026
Quick and seamless vehicle purchase with a good value. No pressure and willingness to negotiate a fair deal. No pressure and willingness to negotiate a fair deal. More
by MDP
Employees Worked With
March 20, 2026
My son had a fantastic experience buying his first vehicle at Skyline Ford. I called the dealership to see if they had a specific vehicle and not only was Victor able to find one, he was able to get h vehicle at Skyline Ford. I called the dealership to see if they had a specific vehicle and not only was Victor able to find one, he was able to get him into a newer model with lower miles than we were expecting and worked with us to get it at an affordable price. He was very friendly and enjoyable to work with. Sage helped us out with the closing process and all the paperwork - I appreciated his honesty and transparency. I feel like both Victor and Sage had our best interests in mind and would absolutely love to work with both of them again in the future. More
by samantha_fuller04
March 15, 2026
Want to buy a vehicle from great people with no hassle and awesome customer service? Head to Skyline Ford and connect with Austin Prince and Julian Ruiz. Austin was extremely communicative throughout the and awesome customer service? Head to Skyline Ford and connect with Austin Prince and Julian Ruiz. Austin was extremely communicative throughout the whole process and followed up on every detail along the way, a pleasure to work with. Julian gave the best deal right up front and followed up on all the dealer-owed items that were a part of the deal. The vehicle was part of Acura of Salem’s inventory but was on the Skyline used vehicle lot so we worked with Ron Menser across the street at Acura for the financing and paperwork. We felt fairly dealt with and were treated as though our business mattered. All in all a very satisfactory experience! Highly recommend! We will definitely do business with them again. More
by Sumrtymgirl
