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Skyline Ford

Salem, OR

4.5
3,387 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning. Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends. Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's. Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends. Thank you for being a part of this great family!
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2510 Commercial St. SE

Salem, OR

97302

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Showing 3,387 reviews

January 18, 2025

Garrett was one of the best people I’ve worked with, would happily work with him again! More

by skittlesluvshats
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Recommend Dealer
Yes
Employees Worked With
Sage Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Lanz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Great service made the whole experience amazing and easy as a first time buyer would recommend More

by asherpadilla503
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Recommend Dealer
Yes
Employees Worked With
Quinn Smalling
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

All was smooth and efficient. Thank you Skyline and Julian for a good, easy and satisfying experience. More

by trfarms2011
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Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Ruiz
5.0
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January 17, 2025

We searched and searched for a Kia Sorento through several lots around Salem, PDX, and other areas, including Skyline which was our first choice. It was challenging at first so we had to keep looking More

by J Tierce
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Recommend Dealer
Yes
Employees Worked With
Juan Campa
5.0
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Tanika Maguire
5.0
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January 16, 2025

Service was horrible and I will never be back , Was the worse service ever and the person who was doing my truck decided he thought I used a sealant and would not look at my A/C - Did Not and tried to expl More

by rickad
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Recommend Dealer
No
Employees Worked With
Jim Agur
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

Extremely poor customer service, communication and follow through. Didn’t fix any of the issues More

by Sarabc6974
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Workmanship
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Recommend Dealer
No
Employees Worked With
Mel Wangler
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

I sent my truck to you guys on Saturday. You got right on it and I got it back on that next Tuesday. Nice turn. More

by bobsterwatson
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Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Philips
5.0
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January 15, 2025

Service dept people are great nice friendly. Job well done on my pickup. Love my truck More

by SWHIT57
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Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Wade
5.0
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January 14, 2025

Good customer service. They have replaced parts on my vehicle before and they have fixed the issues at hand. More

by earljgreen23
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Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Skyline Ford responded

Thank you for choosing Skyline Ford! What can we do to earn all 5 stars on your next visit?

January 14, 2025

Ben, my Service Advisor was great to work with. All of my issues were addressed in a timely manner. However, one issue seems to remain. More

by cnash351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Skyline Ford responded

Thank you for choosing Skyline Ford! What issue is that? We'd love to work on it with you. Please reach out to your service advisor when you can so we can get that worked on with you.

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