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Sky Ford of Provo

Provo, UT

3.8
297 Reviews
At our Ford dealership, you will find all the information you need to make an informed purchase of a new or used car. If you're looking for a new Ford and live in American Fork, Orem, Spanish Fork or the Central Utah area, stop by our dealership, where you'll get a great price and exemplary service! Have questions? Give us a call!
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1995 N. University Parkway

Provo, UT

84604

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Showing 297 reviews

August 11, 2024

The service work is good. The response on returning calls is poor. I was told it's because the dealership is understaffed. That doesn't help when time is of the essence for a More

by normaeshom
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reese Ensign
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Sky Ford of Provo responded

Hi Norma, Thank you for your feedback. Yes, we have been understaffed over the last few months and I apologize for the inconvenience. We are close to being fully staffed again and our service levels will improve greatly very shortly. We value your business and hope to regain your confidence. Our goal is 100% guest satisfaction and if there is anything I can do, please feel free to email me at jmellen@asburyauto.com. Sincerely, Jeff Mellen

August 10, 2024

I was treated courteously, I came a day early for my appointment, but they worked me in so I didn’t have to return. I’m very pleased with my experiences there More

by carleneveenker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reese Ensign
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2024 -

Sky Ford of Provo responded

Thank you for recognizing Reese in service. We appreciate your business and look forward to seeing you again for your service and parts needs.

August 10, 2024

Working with Jon Jenks and his team was great! They all worked really hard to make sure that I was able to find everything I was looking for and find the best possible deal for me. I really felt l More

by Janae
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rudy Ashford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Jenks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reese Ensign
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant Ewell
August 10, 2024

Service was good. Loved the pick-up drop-off service. It was difficult to communicate with the dealership. I called many times and could not reach the service, sales o More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reese Ensign
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

They were a pleasure to deal with and handled customer very well. I would recommend them More

by Nbc42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristian Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryant Sakamaki-Kaaua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bronson Reda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rix Ryskamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Jenks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Payan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2024

I'm from California but I bought from Larry H. Miller, Provo, because I got such a great deal. The salesman, Dakota Archer, was very helpful and he worked hard to find the right truck for me. Jeff More

by Mike W
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dakota Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Mellen, Fabiola Corona
August 02, 2024

There’s no communication they are short handed and lack costumer service no one pick up the phone or call back. More

by john_ruiz_84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Reese Ensign
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

Came in for headlight adjustment/allignment. Waited in waiting area. After two hours attempted to contact by replying to intro text and calling no response to either. Previous experience had b More

by rtree73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Reese Ensign
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

Jon and gang are great to buy a car from. Service department is great too More

by miwalker58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Jenks
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2024

They were great! Jonny P was wonderful to work with!! The whole team was great! More

by Ryan
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jonny Payan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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