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Silver Star Motors

Long Island City, NY

4.5
799 Reviews
Silver Star Motors is an Authorized Mercedes-Benz Passenger Vehicle and Sprinter Commercial Van Dealer conveniently located just over the 59th Street Bridge from Manhattan on Northern Boulevard in Long Island City, Queens, NYC. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a Mercedes-Benz dealer we enjoy the challenge of meeting and exceeding those standards each and every time you visit. Allow us to demonstrate our commitment to excellence! Great People And Great Cars, That's the Silver Star Way!
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36-11 Northern Boulevard

Long Island City, NY

11101

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Showing 799 reviews

March 20, 2014

My family has purchased several Mercedes Benz vehicles from Brooklyn. I was referred by a friend to see Annamaria. I pretty much told her of the vehicle I was looking for. More

by mikeycuba72
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Anna Corchado
March 19, 2014

Buying a car from silver star was such a terrific experience. The sales team was so helpful and knowledgeable. The service was first class. I really enjoyed purchasing a car from such a wonderful dea More

by Jfleish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Katz , Aaron Katz
March 19, 2014

I went there to purchase an E350. I spoke to them on the phone prior to my visit and said I wanted to get rid of my truck. I told them the year, model, and mileage of my truck. They said it was not a prob More

by rpramrattan
Customer Service
Friendliness
Price
Recommend Dealer
No
February 28, 2014

This dealership is definitely the worst that I have shopped at. The service after sales is horrendous. It's very hard to get their service the minute after you buy the car. Contacted them dozens of ti More

by sweetwild
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gjon Gjomarkaj
February 10, 2014

We saw a good price online for a slightly used (8,500 miles) GLK and decided to make the trip from NJ to Brooklyn. When we got there we were surprised by how dingy the dealership looked. The front window More

by joe13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Several including manager
December 05, 2013

The dealership never prepped car properly, first of all when we drove home Gps was not in car, Car not properly detailed not clean salesperson hot helpful never calls back you have to call 10 times befo More

by cheryllrrose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
annamaria Gjomarkaj
November 06, 2013

A total awful experience. They took my $500 deposit and then told me to come back in a week for my car. Went back a week later and there was no car to be found. It was a bait. So they tried to tell me the More

by Christine N.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Florence, the Sales manager and the GM
October 22, 2013

AWFUL experience. I drove three hours to likely purchase a Mercedes CPO vehicle that was very aggressively priced on Autotrader. They took a deposit on the vehicle the night before (which sometimes happens More

by bboyer32
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Herman Anyangwe
October 18, 2013

I bought a 2010 ML350. The sales person Jonathan tells me "You can bring your car in anytime and have it detailed for free" I said "WOW!" About a month goes by and I decide to get my car detailed. I ca More

by krisherrera5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael
June 24, 2013

I bought car from them sales dept was good but service dept WOW I took my car for service, Key problem deal with Mark D. Gooden, he gave said pick up after 2 days, I call if the car ready he said keys did More

by chang2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark D. Gooden
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